Onboarding Nurse Associate (RN)

About Us

At easykind, we are at the forefront of healthcare, specialising in medicinal cannabis to provide compassionate and innovative solutions for patient care. As a rapidly growing start-up founded by patients, for patients, we are thrilled to welcome new members to our exceptional team.

We’re a passionate, goal-driven team with the mission of providing a 5-star service whilst providing the most cost-effective solution to high quality plant based medicine in Australia. We don’t want to be the everyday medical clinic, instead bringing relatability and friendliness mixed with a level of professionalism to simplify the process for our patients.

Position Overview

We’re currently looking for passionate and dedicated Registered Nurses to join our Patient Onboarding team! This role involves high-volume nurse screening calls and behind-the-scenes administrative support for patients throughout their medicinal cannabis journey. It is perfect for those who have a knack for empathy, excellent communication, strong admin and tech skills, and the ability to solve problems efficiently.

This is a full-time position located in Richmond, with flexibility to move to a hybrid working arrangement after successfully completing probation and meeting performance expectations.

Key Responsibilites

• Conduct nurse-led telehealth assessments and My Health Record (MHR) reviews to identify clinical risks and support safe patient care pathways.

• Manage a high-volume clinical workload, balancing patient communication, case reviews, and administrative priorities while maintaining quality and efficiency.

• Apply clinical reasoning to review clinical documentation and determine appropriate next steps within scope of practice.

• Maintain accurate clinical documentation and manage patient cases across multiple systems while ensuring compliance with privacy and regulatory standards.

• Coordinate with multidisciplinary teams, including practitioners, pharmacy, and operational teams, to facilitate safe and efficient patient care.

• Contribute to continuous improvement by identifying workflow enhancements and supporting the development of scalable clinical processes.

What We're Looking For

• Current AHPRA registration with 1 - 2 years post-graduate clinical experience. (Bachelor-qualified nurse)

• Experience in patient-facing or support roles

• Strong clinical reasoning and decision-making skills

• Excellent communication and problem-solving ability

• High level of tech literacy and self-sufficiency

• Ability to handle sensitive information confidentially

• Empathy, patience, and professionalism in patient interactions

What We Offer

• Work at the forefront of a rapidly growing healthcare industry.

• Join a collaborative team that genuinely supports each other.

• Competitive remuneration and benefits.

• Join a company nominated for LinkedIn's Top Startups 2025.

At easykind, we believe diversity fuels innovation. We’re committed to creating an inclusive environment where everyone - regardless of background, identity, or experience - feels valued and empowered. We celebrate differences and strive to build a team that reflects the patients we serve. If you’re passionate about compassionate care and are ready to join a forward-thinking team, we can’t wait to meet you!