What you'll do:
Pre-Onboarding Logistics: Manage the pre-onboarding process by sending "First Day" emails and text reminders, submitting MES tickets to provision Manufacturo access, booking hot desks via Envoy, and preparing physical onboarding folders with schedules and timesheets
Point of Contact & Arrival: Act as a primary resource for new employees, greeting incoming cohorts in the main lobby, distributing temporary badges, verifying I-9 documentation, and guiding them through their first days
Facility Tours: Lead initial facility tours to map out key areas (time clocks, break rooms, restrooms, production doors) and coordinate specialized guided manufacturing floor tours
Systems & App Onboarding: Guide new hires through opening and configuring core applications, ensuring they complete required acknowledgements in UKG, set up corporate Email/Slack, claim desks in Envoy, and have proper access to Docebo and Manufacturo
Stakeholder & Schedule Coordination: Manage the logistical coordination of the multi-day onboarding schedule. Ensure calendar invites are set and execute live session hand-offs with key stakeholders (IT, HR/Benefits, Operations, Leadership, and Safety)
PPE Coordination: Distribute onboarding folders and assist in the Personal Protective Equipment (PPE) overview, ensuring hires receive hard hats, safety glasses, and digital vouchers for safety boots (Dival)
Training & Progress Tracking: Monitor independent, self-paced training progress via the Docebo admin console. Provide asynchronous remote support via Slack (including early morning check-ins for early-shift technicians) and seamlessly hand off technicians to their respective shift supervisors upon completion
Problem Resolution: Address and resolve any issues or challenges that arise during the onboarding process, utilizing the escalation matrix to troubleshoot login failures, missing system access, badging issues, or training delays
Employee Inquiries: Respond promptly to employee questions and concerns, directing them to the appropriate resources as needed
Cross-Functional Collaboration: Communicate effectively with hiring managers, shift supervisors, and People Ops Business Partners regarding onboarding timelines, training delays, and employee floor hand-offs
Ad-Hoc Support: Provide support for ad-hoc projects within the People Operations team, demonstrating flexibility and adaptability
Team Assistance: Offer general administrative support to the People Operations team, contributing to efficient and effective team operations
Support Employee Onboarding:
Provide People Operations Support:
What we’re looking for:
- Associate or Bachelor’s degree
- 3+ years of Human Resources, Onboarding, or Training Coordination experience
- Familiarity with HRIS systems (specifically UKG), workspace management tools (Envoy), Learning Management Systems (Docebo), and standard corporate tools (Slack, Okta).
- Knowledge of basic HR principles
- Flexibility to provide early morning remote/asynchronous support for technicians on early shifts (e.g., 6:00 AM check-ins)
- Strong verbal/written communication and interpersonal skills as well as strong customer service experience
- The ability to prioritize the employee experience
- Resiliency to work through challenges with optimism and adaptability
- Attention to detail and the ability to track multiple cohorts concurrently
- Ability to handle confidential information with integrity and professionalism
- Ability to take initiative, multitask, manage priorities, and work in a fast-paced organization
Must-have Requirements:
- Perform activities such as typing, standing, or sitting for extended periods of time
- Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics
- Willingness to travel or work required nights/weekends/on-call occasionally
Skills Required
- Associate or Bachelor’s degree
- 3+ years of Human Resources, Onboarding, or Training Coordination experience
- Familiarity with HRIS (UKG), workspace tools (Envoy), LMS (Docebo), Slack, and Okta
- Knowledge of basic HR principles
- Flexibility to provide early morning remote/asynchronous support (e.g., 6:00 AM check-ins)
- Strong verbal and written communication, interpersonal skills, and customer service experience
- Ability to prioritize employee experience and track multiple cohorts concurrently
- Resiliency, adaptability, attention to detail, ability to multitask and manage priorities in a fast-paced organization
- Ability to handle confidential information with integrity and professionalism
- Perform activities such as typing, standing, or sitting for extended periods
- Dedication to safety to mitigate industrial hazards (heat, cold, noise, fumes, strong magnets, lead, high voltage, cryogenics)
- Willingness to travel or work required nights/weekends/on-call occasionally
What We Do
Commonwealth Fusion Systems (CFS) has the fastest, lowest cost path to commercial fusion energy. CFS is collaborating with MIT to leverage decades of research combined with new groundbreaking high-temperature superconducting (HTS) magnet technology. HTS magnets will enable compact fusion power plants that can be constructed faster and at lower cost. CFS is now building SPARC, the world's first commercially relevant, net energy fusion demonstration device. SPARC will pave the way for the first fusion power plant, ARC, that will produce power on the grid. The ultimate mission is to deploy fusion power plants to meet global decarbonization goals as fast as possible. CFS has assembled a team of leaders in tough tech, fusion science, and manufacturing with a track record of rapid execution. Supported by the world’s leading investors, CFS is uniquely positioned to deliver limitless, clean, fusion power to combat climate change. If you are interested in joining our team, check out cfs.energy/careers for more information.
