The Role
Manage end-to-end OMS and WMS operations, including order processing, allocation, shipment tracking, inventory synchronization, and fulfillment reporting. Support implementation and configuration of Unicommerce, Vinculum, or similar platforms; troubleshoot order and synchronization issues; coordinate with warehouses, logistics providers, couriers, and IT teams; and help resolve stock discrepancies, upgrades, and bug fixes.
Summary Generated by Built In
Manage end-to-end OMS/WMS operations and support implementation of platforms like Unicommerce and Vinculum to ensure smooth order fulfillment across channels.
Key Responsibilities
- Handle end-to-end OMS/WMS operations — order processing, allocation, and shipment tracking.
- Support implementation and configuration of OMS/WMS platforms (Unicommerce, Vinculum, or similar).
- Coordinate with warehouse, logistics, and courier partners for smooth fulfillment.
- Monitor inventory sync and resolve stock discrepancies across channels.
- Troubleshoot OMS/WMS issues like order failures and sync errors.
- Generate reports on fulfillment, RTO, NDR, and inventory accuracy.
- Coordinate with IT/tech teams on upgrades and bug fixes.
Requirements
- 1–3 years managing OMS/WMS platforms (Unicommerce, Vinculum, or similar).
- Understanding of e-commerce/D2C order fulfillment workflows.
- Strong analytical and troubleshooting skills.
- Proficiency in Excel/Google Sheets.
- Bachelor's degree in any discipline.
Skills Required
- 1-3 years of experience managing OMS/WMS platforms such as Unicommerce, Vinculum, or similar
- Understanding of e-commerce or D2C order fulfillment workflows
- Strong analytical and troubleshooting skills
- Proficiency in Excel or Google Sheets
- Bachelor's degree in any discipline
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The Company
What We Do
Dermatouch is an India-based dermatology-led skincare brand and online platform offering personalized, clinically tested products for common skin concerns. Its range includes serums, creams, sunscreens, toners, moisturizers, and other formulations designed to address pigmentation, dark spots, acne, scars, and related needs. Customers can take a skin test and purchase customized products, while the company also serves retail and healthcare distribution partners.
