Officer - Sales Enablement, Client Portal Services & Derivatives Client Services - Operations (18 Months Contract )

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Hiring Remotely in ES, BRA
Remote
Junior
Fintech • Financial Services
The Role
Coordinate and execute system migration testing, verify results, identify and escalate issues to IT, support external clients using HKEX portals, perform administrative and ad-hoc tasks, and assist project stakeholders to complete migration activities.
Summary Generated by Built In

Company Introduction:

We’re home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.

HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."

Job Summary:

We are seeking a highly motivated, self-driven candidate to collaborate with various stakeholders to participate and support system migration and corresponding testing. Successful candidate will join Client Services department and participate in divisional project and liaise with IT, project manager and internal business users to execute and complete the system migration and testing.

Job Duties:

Responsibilities:

  • Execute and verify the testing results diligently
  • Identify unexpected issues and liaise with IT for investigation and the implementation of fixes
  • Provide day to day support to external clients accessing HKEX portals to get familiarised with the systems and workflow that will in turn help on contributing in the project
  • Perform administrative tasks and assist team members in ad-hoc tasks
  • Undertake additional assignments and projects as delegated by the supervisor

Requirements:

  • University degree or above
  • 1 - 2 years of working experience in the financial industry, with a preference for roles related to Client Services and/or Operations with previous exposure to participate in system enhancement projects
  • A team-player attitude and self-driven learning mindset
  • Great self-organisation, task prioritisation, attention to detail and strong problem solving skill
  • Knowledge in securities / finance / customer services with exposure to Hong Kong and Mainland markets is welcomed

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Location:

HKEX - Exchange Square

Shift:

N/A

Scheduled Weekly Hours:

40

Worker Type:

Contract

Skills Required

  • University degree or above
  • 1-2 years of working experience in the financial industry
  • Experience in Client Services or Operations and participation in system enhancement projects
  • Team-player attitude and self-driven learning mindset
  • Strong self-organisation, task prioritisation, attention to detail and problem solving skills
  • Knowledge of securities/finance/customer services and exposure to Hong Kong and Mainland markets

Hong Kong Exchanges Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hong Kong Exchanges and has not been reviewed or approved by Hong Kong Exchanges.

  • Retirement Support Employer retirement contributions and provident fund structures are described as notably above statutory baselines, with certain entities in the group offering even higher employer pension rates. This strengthens perceived long-term value and helps total compensation feel more robust.
  • Healthcare Strength Core coverage includes medical and dental insurance alongside life and personal-accident protection, with health checkups and comprehensive plans highlighted. This breadth of health protection is seen as a meaningful pillar of the package.
  • Leave & Time Off Breadth Paid leave spans multiple categories, including parental and volunteering time, in addition to standard annual and sick leave. This variety adds non-cash value and supports work-life needs.

Hong Kong Exchanges Insights

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The Company
HQ: Central
1,723 Employees
Year Founded: 2000

What We Do

HKEX Group is a global exchange group, operating dynamic and integrated financial markets in Asia and Europe. From our home in the financial hub of Hong Kong and an additional base in London, we provide world-class facilities for trading and clearing securities and derivatives in Equities, Commodities, Fixed Income and Currency. Uniquely positioned at the intersection of Chinese and international capital flows, Hong Kong has long been Connecting China with the World. With the accelerated opening-up of China’s capital markets, HKEX continues to be at the forefront of this historic transition, which we believe will Shape the Global Market Landscape

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