Are you passionate about healthcare and having an impact on patient lives?
Custom Health is seeking an Office Support Specialist to be part of our amazing team!
What we do!
Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates: i) fully automated owned and network pharmacies, ii) at-home medication management solutions, iii) real-time clinical oversight by 200+ pharmacist-lead clinicians, and iv) the collection of real-time, real-world data and insights.
What you'll do!
We are seeking a versatile and reliable Office Support Specialist to join our team part-time. This role combines administrative support with hands-on technical tasks to ensure our office operates smoothly and efficiently. The ideal candidate will be detail-oriented, proactive, and capable of handling a variety of responsibilities, including managing mail and deliveries, maintaining office equipment, and providing technical support for Spencer devices.
Key Responsibilities:
Administrative Duties:
- Manage incoming and outgoing mail, including sorting, distributing, and preparing shipments.
- Oversee deliveries, ensuring timely receipt and dispatch of packages.
- Maintain office cleanliness and orderliness, including general cleaning duties.
- Assist with basic office maintenance tasks such as replacing light bulbs, assembling furniture, and other minor repairs.
Technical Support:
- Provide hands-on technical support for the Restocking of Medical devices, including troubleshooting and maintenance.
- Use basic tools to perform necessary adjustments and repairs.
- Coordinate with external technical support teams as needed for complex issues.
Qualifications:
- High school diploma or equivalent; additional technical training or certification is a plus.
- Previous experience in an administrative or technical support role preferred.
- Basic technical skills, including familiarity with using hand tools (e.g., screwdrivers).
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proactive and resourceful with a problem-solving attitude.
Working Conditions:
- Part-time position with flexible hours.
- Office environment with occasional physical tasks (lifting, moving equipment). Must be able to lift 45 lbs.
What We Do
Custom Health helps people who take medication have the best possible health outcome. We connect patients with their circle of care, help them to take meds as prescribed with easy-to-use digital health tools, then go beyond adherence to make sure those meds are doing what they should. Our integrated healthcare delivery model includes personalized medication management, always-on clinical oversight, remote patient monitoring, and home-based care.
Stop the guesswork with Custom Health.