Office Support Coordinator

Maintaining efficiency and economy in operations management requires flexibility in job assignments. While each employee shall have a primary responsibility for the job in which that employee has been hired or later promoted to, each employee may be expected to perform other jobs from time to time.

SUMMARY:

The Office Support Coordinator is responsible for preparing, copying, binding, and delivering copy jobs. The copying aspect of this position is high volume. The Office Support Coordinator should expect to be copying documents approximately 50% of the time. The Office Support Coordinator also procures office supplies, negotiates prices with third-party vendors, prepares bids, performs administrative tasks and acts as back-up for the MTS receptionist.

Application Review: Priority will be given to applications received by September 25, 2026. The position will remain open until filled.

Essential Functions

• Prepares, copies, binds, and delivers copy jobs with varying degrees of complexity.
• Prepares MTS Board of Directors agenda items for duplication, examines agenda items for accurate information and correct attachments, collates items into packages for mail-outs, and schedules delivery of packages to the MTS Board of Directors.

• Responsible for collecting roll call and serving as additional support staff to customers during Board, Executive, and other meetings as necessary.

• Responsible for ordering office supplies and maintaining inventory of all office supplies, including basic necessities, paper, toner, coffee, desks, chairs and miscellaneous items for all Agency locations.

• Responsible for ordering and maintaining stock of all business cards and nameplates.

• Requests bids for office products and office equipment using MTS procurement best practices and prepares contract documents as necessary.

• Responsible for ordering and stocking kitchens on a regular basis.

• Performs cost/benefit analysis and generates reports of savings for office equipment purchases and negotiates with outside vendors to obtain the highest quality goods and services at the lowest possible price.
• Schedules meetings, checks availability of internal and external parties for proposed meetings, reserves facilities and prepares meeting venues with all necessary equipment and documents.
• Prepares purchase requisitions and monitors the corresponding purchase orders and contracts in SAP.

• Uses and maintains Agency credit card to purchase items for all departments with the ability to track and manage reconciliation for supervisor approval.

• Acts as the main back-up for the MTS Receptionist during breaks, meals, vacations, etc. Weighs and affixes correct postage to outgoing mail and requests local deliveries as necessary.
• Composes, types, edits and proofreads a variety of documents, including but not limited to, correspondence, reports and forms.
• Completes a variety of administrative support tasks for the Human Resources Department, as well as other internal departments, in a timely and accurate manner.

• Ability to work in a fast-paced environment with special requests from administrators with the ability to prioritize and organize under pressure.
• Assists and provides relief to 9th floor Receptionists including answering phones, accepting documents, providing receipts and customer care for miscellaneous issues.

Duties May Include, But Are Not Limited To, The Following

• Performs other duties as assigned.

QUALIFICATIONS

Knowledge, Skills, and Abilities

Knowledge of or ability to learn MTS policies and regulations; ability to read, understand and apply MTS policies, regulations and union labor contracts; ability to write letters, memoranda and reports using clear, concise and grammatically correct English; ability to speak clearly, distinctly and effectively in person-to-person or small group situations using tact and diplomacy; ability to coordinate and initiate actions necessary to implement decisions and delegate responsibilities to appropriate personnel; ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions; skill in verifying the accuracy and completeness of forms and reports; knowledge of Microsoft Word and Excel and the ability to learn and use other software that MTS might have or acquire; ability to work independently, using initiative to evaluate and/or analyze existing practices in order to develop new or revised procedures to assist in increasing productivity levels; ability to troubleshoot software/application issues and office equipment problems/malfunctions.

Physical Requirements

The successful candidate must be able to fulfill the physical demands of the job such as walking, stooping, sitting, bending, reaching for overhead files and occasional lifting (must be able to lift up to 30 pounds). Must be able to operate a motor vehicle and perform tasks involving manual dexterity, such as use of a computer and 10-key. Work will at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position. Duties will be performed primarily in an office type environment and may require travel to external locations and agencies.

Experience/Education/Certificates/Licenses

Possess a high school diploma or GED. Bachelor’s degree in business, public administration or other related field is preferable, but not required. At least three years of administrative experience is required. Must be able to type at the rate of 65 words per minute. Must possess and maintain a valid California Driver License or be able to utilize alternative transportation when needed to perform job-related essential functions.

GENERAL:

Must satisfactorily pass all applicable post-offer examinations, including but not limited to a pre-employment physical conducted by an independent medical provider, a comprehensive criminal background check, and, when applicable, a pre-employment drug test as required by MTS Board Policy 35.

SALARY GRADE:
The anticipated starting pay for this position is between $48,000 - $55,000. This range represents the expected starting salaries for new hires, typically within the lower to mid-portion of the overall salary range, which encompasses the full potential earnings for the role. Candidates with salary expectations outside the anticipated hiring range may reach out to the Talent Acquisition Specialist facilitating this recruitment. 

Salary offers are based on factors such as the knowledge, skills, abilities, and relevant experience of the successful candidate, while taking into account internal equity, budget constraints, and other market factors. This position is in salary grade #2, which has a minimum of $48,735 and a maximum of $69,204. Salary grades are typically adjusted annually to ensure they remain market competitive.

MTS offers competitive benefits including, but not limited to, medical, dental, and vision coverage for you and your family, paid time off, retirement plans, and wellness programs. 

Additional perks and benefits include: 

• Up to 13 employer-paid days off per year, including 3 floating days  
• Free transit pass for you and your family  
• On-site gym and gym membership reimbursement  
• Walk, run, and bike event reimbursement  
• Employer-paid bereavement leave and jury duty  
• Tuition reimbursement  
• Public Service Loan Forgiveness eligibility  
• Company-paid training and professional development opportunities  
• And much more! 

DISCLAIMER: The above-described job elements are intended to indicate the general nature and levels of work being performed by employees assigned to the job. They are not intended to be an exhaustive list of duties, responsibilities and skills required of employees so classified. Management retains the discretion to add to or change the duties of the position at any time.

EEO is The Law - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled 

MTS is an Equal Employment Opportunity Employer with an ongoing commitment to treat all people, including customers, co-workers and the public at large, with dignity and respect. As a public transportation agency, MTS is committed to providing an inclusive workplace that reflects the diverse communities in which we work and live.

MTS supports and promotes an environment that is free of discrimination and harassment. MTS recruits, hires, trains and promotes individuals without regard to race, such as hair texture and hairstyles), color, religion, ancestry, national origin, age (40 years or older), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender, gender identity, gender expression, marital status, medical condition (cured or rehabilitated cancer), physical disability, mental disability, reproductive health decision-making, genetic information (including family medical history), military or veteran status, or any other protected class.
MTS encourages veterans, military spouses and people from different backgrounds to apply for open positions for which they are interested. Additionally, MTS employees are encouraged to refer qualified candidates from all backgrounds and age groups. At MTS, we are committed to a fair and equitable workplace where everyone is a respected and valued member of the team.