Office Support Administrator

Job Description
Office / Business Support Administrator
Guernsey
Monday to Friday, 36.25 hours per week
Permanent
On-site
Join our centralised Business Support team in Guernsey as an Office / Business Support Administrator. You will provide day-to-day administrative and reception support to ensure the smooth running of the local office, and assist with the administrative aspects of business development activities across the Channel Islands.
This is an excellent opportunity for someone building experience in a professional services environment who enjoys working with colleagues and local intermediaries. The role will involve regular use of Client Relationship Management (CRM) systems, supporting events and client-facing documentation, and helping maintain excellent office standards.
Key Responsibilities:

• Maintain CRM systems (Salesforce and Microsoft Dynamics) to keep the new business and onboarding pipeline accurate and up to date.
• Record business development meetings, contacts, and events in the CRM and prepare weekly business development reports from CRM data.
• Support the Office Manager in coordinating business development meetings, networking and local events, and pitch logistics.
• Assist with preparation of new business proposals, pitch documentation, and general BD administration.
• Provide reception and front-of-house duties as required, including answering phones, welcoming visitors, setting up meeting rooms and covering full reception responsibilities in the receptionist's absence.
• Work as part of the business support to team to plan and assist with office events and internal initiatives.
• Maintain the shared electronic filing system and ensure documents are stored accurately and securely.
• Provide administrative support for project-based work and assist colleagues with reasonable tasks related to the role.
• Adhere to confidentiality and security procedures in handling client and business information.

Your profile:

• Positive, open and enthusiastic attitude with a willingness to learn and grow in a professional services environment.
• Strong organisational skills, excellent attention to detail and the ability to prioritise routine tasks to meet deadlines.
• Clear and effective written and verbal communication; comfortable engaging with colleagues, clients and local intermediaries.
• Able to work well as part of a team or independently and follow direction where required.
• Confident user of Microsoft Office (Word, Outlook, Excel, PowerPoint) and willing to learn CRM tools and internal systems.
• Experience in office support, reception or CRM systems is advantageous but not essential; training will be provided.
• Commitment to maintaining high standards of confidentiality, data security and professional conduct.
• Flexible and adaptable approach to work, dependable in front-of-house duties, with an awareness of occasional time-sensitive tasks across regions.

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.