Williams Lea is hiring for an Receptionist/ Office Coordinator for our Dallas office to work Monday to Friday 8:00 am to 5:00 pm!
Pay: $23.75 - $25.00/hour
Benefits:
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Additional Employee Perks and Discounts
Job Duties:
(* denotes an “essential function”)
*Coordinate workflow within the team, prioritizing jobs and delegating duties to associates.
Assist the team in completing large jobs i.e. large numbers of reprographics requests, or high volumes of incoming/ outgoing mail packages
*Ensure team provides outstanding service to clients, while building strong customer relationships.
*Immediately escalate any operational problems or issues to Lead, Supervisor or Manager.
*Produce required reports on schedule.
*Provide job intake services as prescribed by manager.
*Read, interpret and understand all print request emails and forms.
*Communicate with manager and client on job or deadline issues.
*Direct Quality Assurance process to maintain efficient workflow and assure client satisfaction.
*Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines.
*Assess incoming requests selecting the best equipment and resources for successful completion, and load copiers with paper and toner as needed.
*Make sure that team is following standard operating procedures at all times.
*Train new employees on policies and procedures.
Handle sensitive and/or confidential documents and information.
Maintain all logs and reporting documentation as required.
Additional duties as required by client and manager, including but not limited to set-up conference rooms including audio/visual equipment, furniture configuration, fax and messenger services and food/beverages as needed; assist with reception coverage, including managing multiple phone lines and visitor check-in.
Must be able to lift up to 50 lbs. on a regular basis.
Will assist with month end reports
Report any facility issues to manager
Must have good organizational skills.
Professional telephone demeanor.
Job Qualifications:
High school diploma or equivalent experience.
Minimum of three years office service office services experience preferably in a legal, banking or large corporate environment.
Experience directing workflow.
Skilled in the use of fax, mail, phone & and/or digital reprographics equipment.
Familiar with general fax, mail and reprographics procedures
Ability to handle sensitive and/or confidential documents and information.
Ability to make independent decisions and use problem-solving skills.
Capable of demonstrating exemplary work ethics and professionalism at all times.
Ability to work in a fast-paced team environment.
Attention to detail with emphasis on accuracy and quality.
Ability to prioritize work to balance multiple projects and deadlines.
Ability to cultivate and maintain effective working relationships with clients, team members, manager and others through excellent verbal and written communication skills.
Exceptional customer service skills.
Intermediate computer skills required.
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
#piq
Skills Required
- High school diploma or equivalent experience
- Minimum of three years office service experience
- Experience directing workflow
- Skilled in the use of fax, mail, phone & digital reprographics equipment
- Ability to handle sensitive and/or confidential documents
- Ability to make independent decisions and use problem-solving skills
- Exceptional customer service skills
- Ability to cultivate and maintain effective working relationships
- Intermediate computer skills required
Williams Lea Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Williams Lea and has not been reviewed or approved by Williams Lea.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, vision, and prescription options, with the package characterized as comprehensive and acceptable in practice. Positive remarks highlight health insurance quality within the core offering.
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Retirement Support — Retirement Support: A 401(k) with employer match is provided alongside company-paid life insurance and disability coverage. These elements establish a standard foundation for long‑term financial security.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off, paid holidays, and paid parental leave are part of the offering in many roles. This breadth supports time away for rest and family needs.
Williams Lea Insights
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace. Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments. Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
