Office Services Associate

Posted Yesterday
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Albany, NY, USA
In-Office
Entry level
Professional Services
The Role
Operates and maintains office services equipment, including copiers, fax machines, mail machines, and switchboards. Processes copying, binding, mailing, faxing, and messenger requests; sorts and delivers materials; monitors supplies; maintains clean work areas; supports reception, hospitality, conferencing, housekeeping, office moves, and records handling. Provides accurate, timely, customer-focused service while performing standing, walking, lifting, and outdoor duties.
Summary Generated by Built In

Under the general supervision of the Site Manager, performs related duties in the daily operation of the Office Services Center, at all times striving to meet or exceed the requirements and expectations of the customer’s employees in their requests. Consistently works in an enthusiastic, positive, motivated, professional, detail- and deadline-oriented manner, with an ongoing commitment to increasing customer satisfaction.

ESSENTIAL FUNCTIONS:

  • Performs related tasks requiring the use of various office equipment including copying, binding, faxing, mail, and switchboard.
  • Assists Hospitality as necessary
  • Identifies and meets or exceeds the requirements of all requests for services.
  • Evaluates and ensures the quality and accuracy of all materials and completed requests.
  • Checks, cleans, and supplies all BSC and convenience copiers, mail machines and fax machines according to the daily schedule. Keeps equipment and work areas clean and orderly.
  • Assists in the sorting and delivery of mail, faxes, and completed projects.
  • Assists in interoffice duties including drop box runs, rush pick-ups and fax runs.
  • Monitors supplies and note when re-orders are needed.

QUALIFICATIONS:

  • Ability to work cooperatively and communicate effectively.
  • Work involves quality control and a strong attention to detail.
  • Ability to perform duties outside under various weather conditions and temperatures.
  • Work involves varying degrees of standing, walking, bending, lifting, and repetitive motion.
  • Ability to lift a minimum of 50 lbs. with or without reasonable accommodations.

ADDITIONAL RESPONSIBILITIES:

  • Provides support for switchboard/receptionist duties as requested.
  • Performs external messenger responsibilities, as needed.
  • Assists in housekeeping and conferencing duties and office moves as contracted with the customer.
  • Assists in the move, storage, and retrieval of records and files as needed.
  • Performs other related duties as assigned.

Skills Required

  • Ability to work cooperatively and communicate effectively
  • Strong attention to detail and ability to perform quality control
  • Ability to work outdoors in varying weather conditions and temperatures
  • Ability to perform standing, walking, bending, lifting, and repetitive-motion duties
  • Ability to lift at least 50 pounds with or without reasonable accommodations
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The Company
131 Employees
Year Founded: 1992

What We Do

GLC Business Services provides outsourced, on-site operational support to professional organizations, including law offices. Its managed services cover records management, mail and messaging, hospitality and reception, imaging, help desk, AV setup, document production, and HR support. The company says its people, processes, and expertise help clients improve efficiency and profitability by managing the services their revenue-generating employees need to succeed.

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