Office Manager

Core Job Responsibilities

1. Localized Base Operations
• Establish localized shift scheduling systems, piece-rate compensation structures, and dynamic cost calculation models aligned with local culture and public holidays.
• Identify and develop key local talents (Local Leads) to build an efficient cross-border communication bridge; target completion of the first batch of Local Lead selection and empowerment within 6 months.
• Build local employee support systems including visa processing, accommodation, and transportation arrangements to reduce expatriate employee turnover risks.
2. Organizational Development & HR Lifecycle Management
• Manage recruitment and talent pipeline development for local full-time, part-time, and intern teams; lead the establishment of localized recruitment channel matrices (LinkedIn + Dubai local recruitment platforms + university partnerships).
• Establish a rigorous “Employee Lifecycle Management System” (covering onboarding/training stage, growth stage, and maturity stage), with clear productivity thresholds and “loss-control countdown” mechanisms to quickly identify and address underperforming employees.
• Develop a workforce resource matrix based on employee skill tags and project experience to ensure precise manpower allocation and productivity optimization.
• Build a high-turnover risk early warning mechanism to address local management scenarios such as mass leave requests during Ramadan and Eid holidays.
3. Project Delivery & Profitability Management
• Fully manage autonomous driving data annotation projects, including pilot annotation, quotation simulation support, and large-scale production delivery for 2D/3D bounding boxes, semantic segmentation, point cloud annotation, etc.
• Lead quotation simulation activities by providing productivity and capacity data as cost inputs for pricing decisions, while continuously tracking actual ROI performance.
• Establish a real-time profitability monitoring system for the base, tracking ROI by task and project; strictly control operational costs (target labor cost ratio: 60–70%) to achieve overall profitability targets.
4. Compliance & Risk Management (Mandatory)
• Familiar with key provisions of the Saudi Labor Law / UAE labor regulations, including visa systems, probation period regulations, and contract termination procedures.
• Understand local social security systems and Saudization (Nitaqat) quota requirements.
• Establish localized labor dispute handling procedures and preventive risk-control mechanisms.
5. Client Coordination & External Relationship Management
• Serve as the daily communication window with overseas clients and support regular quality audits and data compliance reviews.
• Assist in maintaining relationships with local government authorities, labor departments, embassies, and related external stakeholders.
6. Administrative & Operational Management
• Oversee daily administrative and logistics operations of the base, including but not limited to utility bill payments, fire safety compliance follow-up, property management coordination, and office supply replenishment.
• Handle recording and preliminary review of daily operational expenses and reimbursement requests.

Qualifications & Requirements

• Bachelor’s degree or above in Human Resources, Business Administration, Management, or related fields.
• Minimum 3–5 years of experience in operations management, HR management, BPO, or data annotation project management.
• Strong cross-cultural communication and team management capabilities.
• Familiar with Middle East labor regulations and local recruitment practices.
• Proficient in English communication; Chinese language ability is preferred.
• Strong data analysis, cost control, and project management skills.
• Able to adapt to fast-paced and high-pressure working environments.
• Language: Chinese (Required)

Preferred Qualifications

• Experience managing large-scale autonomous driving data annotation projects.
• Familiarity with Middle East labor laws and localization operations.