Office Manager

Position Overview

Immunome is seeking a highly organized and service-oriented Office Manager to support day-to-day office operations and ensure a welcoming, efficient, and well-functioning workplace. This role is responsible for performing functional and administrative tasks that enable smooth office operations, including reception activities, resource coordination, and vendor management.

The Office Manager serves as a key point of contact for employees, visitors, and service providers, delivering excellent customer service and supporting a positive workplace experience. This role requires strong interpersonal communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced biotechnology environment.

Responsibilities

General Office Operations

• Serve as the primary point of contact for office reception and guest management, including greeting visitors, managing access, procuring badges, collecting NDAs, and escorting guests as needed.
• Coordinate incoming communications by monitoring the company phone line, directing calls appropriately, distributing mail, and assisting with general correspondence.
• Manage outgoing office shipping and mail requests.
• Coordinate catering for meetings, team lunches, and company events.
• Act as the primary contact for facilities-related service requests, including building management, janitorial services, and internal facilities support.

 Resource & Vendor Management

• Maintain inventory of office supplies, amenities, and shared resources.
• Manage coffee, snacks, and common-area supplies to support employee needs.
• Coordinate with external vendors providing office services.
• Assist with conference room scheduling and meeting logistics.
• Provide backup support for laboratory shipping and receiving functions as needed.

Qualifications

• 1+ year of experience supporting facilities, operations, or administrative functions in a medium to large office environment.
• Experience in biotechnology, pharmaceutical, medical device, or other regulated environments strongly preferred.

Knowledge and Skills

• Excellent customer service skills with a professional and welcoming demeanor.
• Strong organizational skills and attention to detail.
• Ability to learn new systems and processes quickly.
• Effective communication and problem-solving abilities.
• Ability to manage multiple tasks and priorities simultaneously.
• Collaborative mindset and willingness to support team needs across functions.
• Proficiency with basic office software and scheduling tools.