Office Manager

Hudson River Trading (HRT) is seeking an Office Manager to join our Employee Experience team in our Chicago office. This role requires you to work in person in our office five days a week.

In this role, you will oversee day-to-day operational and administrative tasks. This includes big-picture projects like office moves and utilizing data to inform on employee engagement in the workplace. You will also manage the front desk, greet visitors, and ensure that tasks such as supply fulfillment, ticket submissions, badge needs, and more are addressed. As an Office Manager, you will collaborate closely with People Operations and other teams across HRT.

The ideal candidate will be a culture carrier for HRT’s Chicago office, fostering teamwork, curiosity, and community while managing administrative tasks swiftly and professionally. 

Responsibilities

• Oversee all aspects of office management, including reception duties; direct inquiries to appropriate personnel, communicate with building security, and manage internal communications via Slack
• Project manage large scale workplace initiatives (e.g. an office move) successfully
• Manage daily mail and package deliveries, ensuring timely processing and distribution
• Maintain an inventory of office supplies, including conducting regular audits and updates to ensure everything is well-stocked
• Manage workplace amenities such as kitchen supplies, wellness rooms, and ergonomic equipment
• Facilitate a welcoming and efficient visitor experience by providing assistance, access, and other office needs, including hosting large groups
• Order and manage the office's snack and beverage supply, catering to employees' dietary needs and preferences
• Collaborate with building management and facilities staff to address operational issues, maintenance requests, and building-related matters
• Maintain an organized and tidy shared office space, promoting a clean and professional work environment
• Uphold compliance with fire, health and safety, and sustainability requirements
• Regularly consider ways to engage employees through creative initiatives, recognition programs, and events
• Continuously seek feedback from employees to identify opportunities for improvement and enhance the overall office experience
• Perform basic IT troubleshooting, while communicating quickly and effectively to necessary remote stakeholders
• Foster a strong sense of community within the Chicago office 

Qualifications 

• A minimum of 2 years of experience in a similar role (e.g. hospitality or executive assistant)
• Experience working in G-Suite and MacOS
• Prior experience in project management
• Strong written and verbal communication skills
• Strong technical skills (automations, messaging platforms, project management apps)
• Ability to handle multiple priorities in a time-sensitive, dynamic environment
• Ability to occasionally move, lift, or carry 40lbs

The estimated base salary range for this position is $65,000 - $85,000 per year, based on job-related skills and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.