Some of the interesting things you will be responsible for as Operations Manager:
- Provide office and compliance management and support to the Seattle office including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities
- Prioritize and monitor workflow, solving issues and escalating to corporate departments when needed
- Hire, train, develop, and manage staff
- Aid in the provision of a ‘concierge’ level of service to brokers
- Be responsible for onboarding for all classifications of personnel including both employee and brokers and care for ongoing employee and broker experiences
- Assist sales management in the preparation of reports, local sales contests, and other similar projects as needed
- In alignment with sales management, be responsible for communicating and implementing intra‐office and inter‐office/department
- Be responsible for facilities and logistics coordination for office needs – moves, remodels, reorgs, etc. including interfacing with Property Management
- Plan and coordinate office events throughout the year, including the New Year's kickoff, broker recognition events, external and in-office social events (such as summer and holiday parties), and charitable events
- Work collaboratively with offices and departments across the Texas division, and firmwide
The proven success you'll bring to the Operations Manager Role:
- Excellent soft skills: collaborative, proactive, and approachable with a strong desire to manage and develop team members and the sales office environment
- Intermediate/strong computer skills including Office365, MS Word, Excel, PowerPoint, and Outlook
- Strong organizational, interpersonal and communication skills as well as proofreading and editing abilities
- Quick learner and you enjoy learning/working with software and technology
- Excellent attention to detail
- Reliable and punctual, take pride in owning your responsibilities, contributing to the team and leading by example
- 3+ years of experience in office and staff management
- Experience‐based knowledge of compliance and HR functions
- Strong MS Office skills – Excel/Word/Outlook/PowerPoint
- Superior writing, editing and proofreading skills
- Staff supervisory experience
- Ability to multi‐task and accurately meet deadlines in a demanding environment
- Budget, purchasing or similar cost‐efficient‐decision‐making skills
- Preferred background: Real Estate ‐brokerage, legal, finance, property management
- Event planning experience
- Bachelor’s degree or relevant professional education
- Medical, Dental, and Vision Insurance
- Basic Life and AD&D Insurance
- Voluntary Life and AD&D Insurance
- Short-Term & Long-Term Disability Coverage
- Flexible Spending Accounts (FSA)
- Cancer Guardian Program
- 401(k) Plan with Company Match
- Wellness Program
- Employee Assistance Program (EAP)
- Paid Parking
Top Skills
What We Do
Marcus & Millichap was founded in 1971 with the goal of being a new kind of company – one driven by long-term relationships and built on a culture of collaboration. We focus on bringing together specialized market knowledge, the industry's leading brokerage platform and exclusive access to inventory to achieve exceptional results for our clients, year after year.
Today, we are the industry’s largest firm specializing in real estate investment sales and financing, with over 80 offices and nearly 2,000 investment sales and financing professionals throughout the United States and Canada. In 2021, the firm closed 13,255 transactions with a sales volume of $84.4 billion.