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Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are provided.JOB RESPONSIBILITIES
- Direct supervision of two or more full time employees
- In accordance with company policies and procedures oversees processing of accounting support functions including: collections, billing, verifications and payments of invoices, petty cash
- Assigns processing orders and controls storage inventory
- Coordinates the completion and filing of various forms and reports; verifies accuracy
- Administers local HR processes as applicable
- Collaborates and supports all other departments within the business unit
- Reviews time cards and administers corporate payroll policies and procedures
- Facilitates vendor coordination and supervision
- Pulls monthly reports for key performance indicators
- Trains staff in processes and procedures
- Processes expense reports and tracks Capital Expenditure Authorizations
- Conducts Sarbanes Oxley (SOX) Audits
- Assists Associates in ensuring all documentation is SOX compliant
- Maintains vehicle records and licenses
- Updates General Price Lists and approves contracts as necessary
- Manages Alarm Systems including codes, working order, etc.
- Monitors document retention policies and disposes of expired documents in a secure manner
- Prepares customer statements
- Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
- Assures compliance with all company policies and procedures
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent
- Completion of a diploma training program at a college or technical school preferred
Experience
- 5 years of administrative management experience with a strong customer service focus
- 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience
- MS Project management and database software experience or equivalent
Knowledge, Skills and Abilities
- Ability to multi task and set priorities
- Ability to work flexible hours as needed
- Ability to work with minimal supervision
- Ability to display compassion and remain calm in stressful situations
- Working knowledge of office equipment including, calculators, copiers, printers, and fax machines
- Communication skills both orally and in writing
- Customer service skills
- Organizational and problem solving skills
- Understands confidential matters and documents
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What We Do
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Through its businesses, SCI markets the Dignity Memorial® brand which offers assurance of quality, value, caring service and exceptional customer satisfaction. In January 2016, SCI was presented with the J.D. Power President’s Award in recognition of an ongoing dedication to service excellence including quality improvement, customer satisfaction and the development of enduring client relationships. For more information about Service Corporation International, please visit www.sci-corp.com. For more information about Dignity Memorial, please visit www.dignitymemorial.com. As used herein, “SCI” or the “Company” refers to Service Corporation International and all of its affiliated companies.
