Office Manager

Job Title: Office Manager
Location: 1000 E Preston Ave, Shreveport, LA 71105
Reports To: COO
Hours: 20-30 hours/week
Compensation: $25 - $30 per hour "DOE"

We are a fast-growing Managed IT Service Provider delivering high-quality tech support and IT solutions to businesses. We pride ourselves on our professional yet friendly work environment, commitment to client satisfaction, and team-oriented culture.

We are seeking a detail-oriented, reliable Office Manager to manage day-to-day financial operations including bookkeeping, procurement, accounts payable, payroll processing, and HR support functions. The ideal candidate will have experience using QuickBooks and ConnectWise Manage, and be comfortable working in a fast-paced, tech-driven environment.

Bookkeeping & Finance:

• Maintain accurate financial records using QuickBooks.
• Manage Accounts Payable: review and process vendor invoices, ensure timely payments.
• Manage Account Receivable
• Manage Collection Efforts
• Process bi-weekly or monthly payroll and related tax filings.
• Reconcile bank and credit card statements.
• Prepare basic financial reports for management.

Procurement & Vendor Management:

• Source and order IT hardware/software as needed for client and internal projects.
• Maintain vendor relationships and monitor pricing and inventory levels.
• Track purchase orders, delivery timelines, and warranty/return information.
• Log procurement activities accurately in ConnectWise Manage.

ConnectWise Manage:

• Utilize CW Manage to input procurement details, track tickets related to finance/procurement tasks, and maintain accurate client asset records.
• Assist in aligning procurement and billing processes between systems.

Human Resources Support:

• Maintain employee records and ensure compliance with HR policies.
• Assist in onboarding/offboarding processes.
• Support benefits administration and time-off tracking.
• Ensure compliance with federal/state employment regulations.

• 3+ years of experience in bookkeeping, accounting, or similar role.
• Proficiency in QuickBooks (Online or Desktop).
• Familiarity with ConnectWise Manage (strongly preferred).
• Experience handling procurement and vendor management, preferably in IT or tech.
• Knowledge of payroll processes and labor compliance standards.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities independently.
• Excellent written and verbal communication skills.

• Prior experience in a Managed Service Provider (MSP) or IT services industry.
• Familiarity with HRIS systems or platforms like Gusto, ADP, or similar.
• Experience with inventory and asset management tools.
• Bachelor's in Accounting or Business Administration

• Flexible part-time schedule.
• Opportunity to grow within a supportive and dynamic team.
• Access to ongoing training and professional development.