Office Manager

Posted 8 Hours Ago
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Queens, NY, USA
In-Office
19-19 Hourly
Entry level
Real Estate • Social Impact
The Role
The Office Manager supports a homelessness services program by welcoming guests, managing communications, maintaining schedules and files, handling petty cash, billing, check requests, supplies, vendor records, client data, meetings, and events. The role serves as a liaison among staff, clients, and the community, requires strong organization and communication, and travels to multiple locations.
Summary Generated by Built In

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

The Safe Options Support (SOS) program addresses the needs of individuals experiencing homelessness on the streets and in public transit locations by offering direct linkages to services that address their immediate needs and providing support during the transition from street homelessness to stable housing.  

 

The project relies on consistent cross-system collaboration for data sharing, care plan coordinator, and accessing community-based resources.  

 

Breaking Ground embraces a housing first and harm reduction philosophy with an aim at helping residents secure appropriate permanent housing. Reporting to the Program Director, the Office Manager contributes to ending homelessness by acting as a liaison for Breaking Ground staff, the community, and clients who are chronically street homeless. The Office Manager is responsible for welcoming guests; bookkeeping which includes petty cash, check requisitions and billing; scheduling; taking meeting notes; maintaining filing systems; writing letters and other correspondence; and maintaining client data. 

This is a 35 hour work week. This position travels to multiple locations. 

ESSENTIAL DUTIES: 

  • Greet guests, direct them to appropriate staff, and provide information
  • Maintain petty cash, billing, check requests, and Metro cards
  • Maintain facility and staff activity calendars                                                                     
  • Track vacations                                                                                                               
  • Keep an updated file of vendors  
  • Order and track supplies                                                   
  • Maintain filing system including client data
  • Order and keep an inventory of office supplies                                                                              
  • Answer phones, direct calls, and take messages                                                                          
  • Attend meetings and take notes                                                                           
  • Coordinate events
  • Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience
  • Excellent interpersonal and problem-solving skills
  • Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs 
  • Excellent writing and communication skills 
  • Ability to handle multiple tasks in a fast paced, dynamic team environment and willingness to shift easily between various responsibilities with diverse populations
  • Preferred: bilingual in Spanish and English
  • Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred 
EOE/M/F/Vet/Disabled

Skills Required

  • Bachelor's degree or equivalent experience
  • Excellent interpersonal and problem-solving skills
  • Proficiency in Microsoft Word and Excel, with ability to learn new programs
  • Excellent writing and communication skills
  • Ability to manage multiple tasks in a fast-paced, dynamic team environment
  • Willingness to shift between responsibilities while working with diverse populations
  • Bilingual Spanish and English
  • Valid NY, NJ, CT, or PA driver's license with a good driving record
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The Company
HQ: New York, NY
549 Employees
Year Founded: 1990

What We Do

Breaking Ground is a New York nonprofit that develops, owns, and manages permanent supportive and affordable housing, alongside transitional housing and homelessness-response programs. It pairs housing with wraparound services—such as case management, health and medical-care coordination, and other supports—to help people experiencing homelessness or other vulnerability move indoors and remain stably housed. Its outreach and transitional programs also connect people living on the streets with pathways to permanent homes.

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