Office Manager|Alaska Behavioral Health
Steven A. Cohen Military Family Clinic
Who We Are
Our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services.
We believe all Alaskans, with all mental health and addiction needs should have access to the best possible care. We are committed to helping Alaskan’s recover.
About the Team
With a multidisciplinary team of psychiatrists, psychologists, licensed clinical social workers, licensed chemical dependency counselors, case managers, and veteran outreach workers, the clinic offers high-quality, evidence-based, and personalized outpatient mental health treatment tailored to meet the specific needs of veterans, particularly those from the Iraq and Afghanistan wars, and their families. The Cohen Clinic is part of the Cohen Veterans Network, a national nonprofit (501c3) network of clinics.
As such, we seek a detail-oriented, organized and analytical leader who will excel at the duties and responsibilities outlined below.
What You’ll Do
- Ensuring that the Clinic complies with policies and procedures regarding fiscal operations
- Working as the liaison between the Clinic and the Chief Financial Officer
- Managing the Clinic’s fiscal operations (i.e., budgeting, accounts receivables and payables, reconciliations, financial reporting, etc.)
- Working with the Intake Coordinator and Clinic Director to coordinate the managed care billing process, managing local relationships with 3rd party insurance and ensuring that the Clinic complies with contractual and reimbursement policies
- Working with the Clinic Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance
- Maintaining and monitoring all financial records to ensure accuracy, completeness of data and compliance with state and federal rules and regulations
- Assisting clients with billing-related matters; assisting clients and/or staff in resolving insurance-related problems
- Establishing policies and procedures regarding risk management and business continuity
- Collaborating with clinic staff and the Cohen Veterans Network around financial data collection, trend analysis, research, reporting, etc.
Good To Know
- Position can be based in Fairbanks or Anchorage, Alaska
- Full-Time, Exempt
- Pay Range is $57,500 to $73,414. Eligible for up to $17,000 in incentive with the average being $6,600
- Student Loan Repayment and Tuition Assistance is Available – Professional Growth is encouraged!
- AKBH offers generous benefits including two healthcare options for employees and their dependent children, 401k with immediate vesting and up to 5% match, 4% automatically contributed by AKBH. PTO is accrued at the rate of five (5) weeks of PTO for the first year; eight (8) weeks of PTO after the first year. PTO is used for recognized holidays.
What We Need from You
- Bachelor’s degree or demonstrated progress toward a bachelor’s from accredited college or university with at least 5 years of relevant experience
- At least 5 years of experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims
- At least 3 years of experience collecting, analyzing and reporting financial data
- Demonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act.
- Excellent customer service
- Must been able to work independently or as part of a team, anticipate problems and generate solutions and demonstrate flexibility and sensitivity when engaging with staff and clients
- Excellent written and oral communication skills; ability to digest and distill complex subjects into clear messages
Alaska Behavioral Health is an Equal Opportunity Employer.
Skills Required
- Bachelor’s degree or demonstrated progress toward a bachelor’s degree from an accredited college or university, with at least five years of relevant experience.
- At least five years of experience working with third-party payers, coding, billing, posting, and adjudication of claims.
- At least three years of experience collecting, analyzing, and reporting financial data.
- Knowledge of the appropriate and effective use of protected health information, HIPAA, and HITECH.
- Excellent customer service skills.
- Ability to work independently or as part of a team, anticipate problems, generate solutions, and demonstrate flexibility and sensitivity with staff and clients.
- Excellent written and oral communication skills, including the ability to distill complex subjects into clear messages.
What We Do
Alaska Behavioral Health is the largest community-based mental health provider in the state of Alaska. Our corporation was originally founded in 1974, and has evolved and grown to meet needs across Alaska, with clinics in Anchorage, Fairbanks, and Wasilla. Our mission is to strengthen Alaska communities and improve the lives of our clients by providing exceptional behavioral health care. We serve children and adults with a wide range of mental health concerns, from anxiety and depression to serious mental illness (SMI). Services include evaluation, psychiatric services/medication management, counseling, skill development, case management, and intensive supports for those who need them. Every day there are stories of children and adults getting better and overcoming the impact of mental illness on their lives.
