Office Manager

Who We Are:

Since 2013, Pacific Plumbing & Rooter has been serving homeowners throughout Eugene, Lane County, and surrounding communities with dependable plumbing solutions and outstanding workmanship. Founded by industry veterans Josh Edwards and Rob Ketch, who bring more than 40 years of combined experience, our company was built on a simple promise: deliver honest service, quality work, and an exceptional customer experience every time.

The Office Manager is responsible for ensuring the smooth operation of the office by managing administrative tasks, onboarding new hires, conducting orientation, handling site-level payroll duties, managing employee files, and overseeing vendor and inventory management, as well as supporting the overall company initiatives through direct and indirect customer service and employee relations.

Duties/Responsibilities:

• Onboarding and Orientation:
• Pair with the regional HRBP to coordinate and facilitate the onboarding process for new hires.
• Conduct orientation sessions to introduce new employees to company policies, procedures, and workplace culture.
• Ensure all necessary paperwork is completed and filed in compliance with state and federal regulations.
• Complete form I-9 documents and ADP system onboarding for new hires.

Payroll:

• Oversee site-level payroll activities, including the calculation of commissions, bonuses, and piece pay.
• Ensure accurate and timely payroll processing in accordance with state wage and hour laws.
• Maintain payroll records and respond to payroll-related inquiries.
• Ensure final pay and separation compliance for all exiting employees through completion of offboarding checklist and coordinating with regional team members for timely and accurate distribution of separation paperwork and final pay.

Employee File Management:

• Maintain and update employee files, ensuring confidentiality and compliance with legal requirements.
• Monitor and manage employee records, including performance evaluations, training records, and disciplinary actions.
• Ensure all documentation is accurately filed and easily accessible for audits or reviews.

Vendor and Inventory Management:

• Manage relationships with vendors, including negotiating contracts and overseeing the procurement process.
• Monitor inventory levels and place orders as needed to ensure office supplies and equipment are adequately stocked.
• Conduct regular inventory audits and maintain accurate records of all transactions.
• Liaise with regional accounting team members to ensure timely and accurate payment of vendors, utilities, taxes, and other site related expenditures.

Compliance and Best Practices:

• Stay up to date with labor laws and ensure all office practices comply with state and federal regulations.
• Implement and enforce company policies and procedures.
• Provide guidance and support to staff on compliance-related matters.

General Office Management:

• Supervise office staff and delegate tasks as needed to ensure efficient operation.
• Manage office budgets and expenses, ensuring cost-effective practices.
• Address and resolve any office-related issues or concerns promptly.

Experience/Qualifications:

• Minimum of 2-5 years of experience in office management or a similar role, with focus on HR processes and project management.
• HR related certification and/or education highly encouraged.
• Strong knowledge of state labor laws and payroll regulations.
• Excellent organizational and multitasking skills.
• Proficiency in office software (e.g., MS Office Suite, ADP payroll systems).
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Physical Demands:

• Stand/Sit: Must be able to remain in stationary position 50% of the
• May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
• May be required to drive and sit for long periods of time
• May be required to maneuver up to 25 lb. by lifting, carrying or pushing

Benefits:

• Industry Leading Benefits Package
• Medical, Dental, Vision
• Employee Discounts
• Career growth opportunity
• Paid Holidays, PTO, Sick Pay available based on position and
• 401(k), IRA

APPLY TODAY!

We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.