Office Manager

Posted 2 Days Ago
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Chicago, IL, USA
In-Office
50K-50K Annually
Junior
Professional Services
The Role
Provide front-desk reception and general office management for a residential property management firm. Handle incoming calls, emails, vendor and visitor interactions, process standard requests, manage mail and supplies, open/close office, plan events, and support operations leadership. Onsite full-time (9am-5pm, five days/week).
Summary Generated by Built In

The Company:

The Building Group has been a leader in residential property management for over 30-years, providing management services to nearly 20,000 residential units throughout Chicagoland. Our company is growing and seeks qualified candidates with experience in delivering exemplary management services.

Office Manager/Receptionist Position:

The Office Manager/Receptionist serves two primary roles: 1) assisting in the day to day office management duties and 2) act as the initial point of contact for general incoming calls, emails, and office victors. This position requires candidate to be onsite 5 days per week, 9am-5pm. The position requires exceptional customer service and organizational skills. Specific responsibilities include:

Receptionist Responsibilities:

  • Handling incoming homeowner calls, emails, and online submissions.
  • Interacting with internal/external clients
  • Welcome staff, vendors and clients and maintain inviting environment
  • Processing Manager requests/supporting team members.
  • Processing standard form requests (auto-debit, owner info…)
  • Other duties as assigned.

Office Manager Responsibilities:

  • Sorting Daily Mail
  • Maintaining adequate office supplies inventory and Ordering Office Supplies
  • Opening and closing office daily (9am-5pm)
  • Planning company events
  • Assist the Vice President of Operations with internal operations matters

Ideal Candidate:

The ideal candidate will demonstrate tremendous customer service and organizational skills, with a meaningful interest in the management of real estate assets. This position requires candidate to be onsite 5 days per week, 9am-5pm.

Job Qualifications:

  • High School Diploma
  • Organizational and writing skills
  • Proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
  • Experience with Condominium Associations is preferred, not required
  • 1+ years customer service required.
  • Able to handle multiple priorities and prioritize effectively.
  • Flexible and skilled at working in a fast-paced environment.
  • Skilled at functioning independently and as a member of a cross-functional team

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Skills Required

  • High School Diploma
  • 1+ years customer service experience
  • Proficiency with Microsoft Office (Word, Excel, Outlook)
  • Exceptional organizational and writing skills
  • Ability to handle multiple priorities and prioritize effectively
  • Flexible and skilled at working in a fast-paced environment
  • Able to function independently and as part of a cross-functional team
  • Onsite availability five days per week, 9am-5pm
  • Experience with Condominium Associations
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The Company
72 Employees

What We Do

The Building Group is a Chicago-based company that provides professional condominium management services for high-rise, mid-rise, and mixed-use buildings. They focus on transparent operations, steady financial management, and proven processes to ensure the effective maintenance and administration of residential and mixed-use properties, aiming to deliver trusted results for their clients.

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