Position Summary
We are hiring a full-time Office Manager to run the day-to-day office operations at our Brooklyn headquarters. This is
not a junior role - we need an experienced professional who can hit the ground running and take full ownership of
QuickBooks, accounts receivable, certified payroll, insurance / COI coordination, and general office administration for
an active $15M+ revenue commercial HVAC contractor
Non-Negotiable Requirements
• 5+ years of office management or bookkeeping experience specifically in a Commercial HVAC or MEP
(Mechanical / Electrical / Plumbing) contracting company
• Active New York State Notary Public commission (or ability to obtain within 30 days of hire)
• Advanced proficiency in QuickBooks Online (full AR/AP cycle, reconciliations, reporting)
• Hands-on experience with certified payroll (Form PW-3) for prevailing wage projects
• Direct experience managing Certificates of Insurance (COIs) and working with insurance brokers on renewals
and audits
• Fluent professional English (spoken and written)
Key Responsibilities
QuickBooks & Accounts Receivable (Primary)
• Own all QuickBooks Online transactions, invoicing, payments, and reconciliations
• Manage Accounts Receivable end-to-end - invoicing, aging reports, collections follow-up
• Prepare monthly AR reports for CEO review
• Coordinate with Project Managers on billing status and payment tracking
Accounts Payable
• Process vendor and subcontractor invoices
• Coordinate lien waivers, W-9s, and supporting documents
• Reconcile vendor statements
• Manage payment runs with CEO approval
Payroll & Certified Payroll
• Support weekly payroll processing (working with our payroll provider)
• Prepare certified payroll (Form PW-3) for prevailing wage projects
• Maintain accurate employee records, wages, deductions, direct deposit
• Handle new-hire onboarding paperwork and offboarding
Insurance & Certificate of Insurance (COI) Coordination
• Manage all COI requests from General Contractors and owners
• Maintain a log of active COIs and renewal dates
• Coordinate with our insurance broker (EPIC / others) on renewals, additions, and audits
• Track Workers' Compensation, General Liability, Auto, and Umbrella policies
Notary Services
• Notarize lien waivers, pay applications, subcontract documents, and other project documentation as required by
GCs
• Maintain notary journal and stamp in accordance with New York State law
Office Administration
• Answer the office phone, greet visitors, route calls and messages
• Order and manage office supplies and equipment inventory
• Maintain organized digital and physical filing systems
• Schedule and coordinate internal office meetings
• Support onboarding of new hires (office and field)
• Assist with travel coordination and expense tracking
GC / Client Coordination
• Serve as a professional point of contact for GC accounting departments (billing questions, W-9s, insurance, lien
waivers)
• Manage vendor onboarding paperwork
• Support Project Managers with document preparation and submission
Preferred Qualifications
• Experience with NYC / NJ commercial construction General Contractors (Structure Tone, Turner, Skanska, JRM,
Clune, Consigli, Kajima, and similar)
• Familiarity with construction platforms: Procore, GCPay, Textura, Bluebeam
• Experience with AIA billing (G702 / G703) submission and support
• Bilingual (English / Russian or English / Spanish) is a plus
• Prior experience with COI compliance platforms (myCOI, COITRAK)
• NJ Notary Public commission (in addition to NY)
• Understanding of NJ / NY Prompt Payment Acts and lien processes
Skills Required
- 5+ years of office management or bookkeeping experience in a Commercial HVAC or MEP contracting company
- Active New York State Notary Public commission or ability to obtain within 30 days
- Advanced proficiency in QuickBooks Online (full AR/AP cycle, reconciliations, reporting)
- Hands-on experience preparing certified payroll (Form PW-3) for prevailing wage projects
- Direct experience managing Certificates of Insurance (COIs) and coordinating with insurance brokers on renewals and audits
- Fluent professional English (spoken and written)
- Experience with NYC/NJ commercial General Contractors (Structure Tone, Turner, Skanska, etc.)
- Familiarity with construction platforms: Procore, GCPay, Textura, Bluebeam
- Experience with AIA billing (G702 / G703) submission and support
- Bilingual (English/Russian or English/Spanish)
- Prior experience with COI compliance platforms (myCOI, COITRAK)
- NJ Notary Public commission (in addition to NY)
- Understanding of NJ/NY Prompt Payment Acts and lien processes
What We Do
The Connections is a professional service provider offering end-to-end AI-powered Business Process Outsourcing (BPO) solutions for corporates. As a leading healthcare BPO provider, the company specializes in medical coding, billing, patient support, and telehealth services. Based in Pune and Bangalore, it helps businesses across various sectors, including manufacturing and Edtech, to improve their sales, customer service, and NPS performance.








