Office Manager

Department: Building Science

Lerch Bates is seeking an Office Manager to support our East Coast team. This role serves as a key operational partner to the Regional Director and East Coast Area Business Manager while ensuring the office functions efficiently, professionally, and in alignment with business needs.

As an Office Manager, you will oversee daily office operations, provide administrative and project support, coordinate office resources, and help maintain a highly organized and welcoming work environment. You will collaborate closely with office staff, leadership, clients, consultants, and vendors to support business operations and contribute to a positive employee and client experience.

This position is ideal for professionals with experience in office management, administration, or operations who enjoy creating structure, supporting teams, coordinating multiple priorities, and serving as a trusted resource within a fast-paced and collaborative environment.

Become an Employee-Owner

One of the biggest advantages of working at Lerch Bates is that we are 100% employee-owned through our Employee Stock Ownership Plan (ESOP).

Unlike many companies that offer only a salary and retirement plan, eligible employees receive company-funded ESOP shares at no cost to them as part of their long-term retirement benefits.

As Lerch Bates grows, employee-owners share in the company's success. For many employees, the ESOP becomes one of the most valuable financial benefits of their career by helping build meaningful long-term wealth in addition to their salary and traditional 401(k).

When you join Lerch Bates, you are not just building better buildings. You also have the opportunity to build your financial future alongside the company's success.

About Lerch Bates:

Lerch Bates (LB) is a global technical consulting firm focused on improving how buildings perform for owners, designers, and the people who use them every day. For more than 75 years we’ve partnered on some of the world’s most complex and high-profile projects. Today we provide Total Building Performance expertise that integrates Building Science and Building Flow into a unified delivery model.

Our work spans design, construction, investigation, repair, rehabilitation, management, and modernization with one consistent goal: helping clients make confident, well-informed decisions in an increasingly complex built environment.

We are 100% employee-owned through our ESOP. That means when the company succeeds, our employee-owners share in that success. It's more than a retirement benefit—it's an ownership mindset backed by the opportunity to build long-term financial value while helping shape the future of the company. 

What You’ll Do:

The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make.

Office Operations & Administration

• Manage day-to-day office operations to ensure an organized, efficient, and professional work environment.
• Monitor and maintain office and project-related inventory, office supplies, and vendor relationships.
• Provide administrative support including scheduling, calendar management, meeting coordination, and correspondence.
• Support office equipment, copier maintenance, and service coordination.
• Handle incoming and outgoing mail, shipping, deliveries, and related logistics in a timely and accurate manner.
• Maintain organization and presentation of common areas, conference rooms, kitchens, and reception areas.

Team Support & Coordination

• Partner with the Regional Director, East Coast Area Business Manager, and office staff to support daily business needs and operational priorities.
• Assist with client and consultant project administration activities.
• Support contract administration and project documentation processes.
• Coordinate meetings, team events, meals, and other office activities as needed.
• Support internal processes and project tracking efforts to improve efficiency and alignment with company standards.
• Assist with special projects and cross-functional initiatives in support of organizational goals.

Client, Vendor & Visitor Experience

• Maintain front desk operations, including greeting visitors and creating a professional, welcoming environment.
• Serve as a point of contact for vendors, service providers, and building management as needed.
• Coordinate vendor services, office maintenance activities, and facility-related needs.
• Ensure office communications and interactions reflect Lerch Bates' commitment to professionalism and client service.
• Foster positive working relationships with employees, clients, consultants, vendors, and other stakeholders.

Facilities, Resources & Onboarding Support

• Manage kitchen and office supply inventory, ordering and stocking materials as needed.
• Partner with internal teams and vendors to support facilities, fleet, equipment maintenance, and service tracking activities.
• Prepare workstations, materials, and office resources for new employee onboarding.
• Support office readiness and operational efficiency through proactive planning and coordination.
• Identify opportunities to improve office processes, organization, and overall workplace experience.

What You’ll Bring:

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration or a related field preferred.
• 3+ years of experience in office management, administrative support, or a related operational role.
• Experience supporting multiple teams or departments within a fast-paced, client-facing environment.
• Demonstrated ability to manage office operations with a high level of organization, accountability, and attention to detail.
• Strong communication and interpersonal skills with the ability to interact effectively with employees, leadership, clients, consultants, and vendors.
• Experience supporting administrative, operational, project, or marketing-related initiatives.
• Strong planning, coordination, and project tracking capabilities.
• Sound judgment and discretion when handling confidential and sensitive information.
• Ability to manage multiple priorities simultaneously while maintaining a high standard of quality and professionalism.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Experience with Bluebeam or similar software platforms preferred.
• Proactive, solutions-oriented mindset with the ability to anticipate needs and improve processes.
• Self-directed, adaptable, and capable of operating with a high degree of ownership and initiative.
• Strong organizational skills with a commitment to efficiency, collaboration, and continuous improvement.

Why Work with Lerch Bates?

• Competitive compensation
• 100% Employee-Owned ESOP (company-funded retirement benefit that allows eligible employees to share in the company's long-term success)
• Health, dental, and vision insurance
• Paid time off (starting at 17 days annually)
• 10 paid holidays
• 401(k) with employer match
• Paid parental leave
• Professional development and tuition reimbursement
• Performance-based incentives and bonuses
• Employee assistance and wellness programs

Core Values

Ownership • Community • Integrity • Respect • Optimism

Working Environment:

This position is primarily performed in a professional office or remote office environment with regular use of computers and standard office equipment. Occasional travel for meetings, training, conferences, or company events may be required depending on business needs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Physical Demands:

This position requires prolonged periods of sitting while working at a computer, along with frequent use of hands and fingers for typing and operating office equipment. Employees regularly communicate in person, by telephone, and through virtual meeting platforms.

Occasional standing, walking, bending, and lifting or carrying office materials weighing up to 20 pounds may be required.

Mental Demands:

This position requires strong organizational, analytical, and communication skills. Employees must be able to prioritize multiple assignments, maintain attention to detail, meet deadlines, and adapt to changing business priorities.

The role requires sound judgment, professionalism, problem-solving abilities, confidentiality, and effective collaboration with colleagues, clients, and external partners.

Employment is contingent upon the successful completion of a pre-employment background check and drug test. The drug test includes screening for marijuana, regardless of state or local laws permitting its use. A conditional offer of employment will be rescinded if a candidate fails either the background check or the drug test. This requirement is mandated by federal regulations applicable to our government contracting obligations.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, marital status, or any other characteristic protected by law.