Tripalink

Office Manager - USC Region

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Los Angeles, CA, USA

In-Office

Real Estate

The Role

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.

As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.

Responsibilities

Welcome guests, check them in, distribute any relevant keys and explain the office amenities.
Respond to guests’ issues and complaints in a friendly, timely manner.
Work with other staff members to ensure that all office rooms meet company standards and accommodate any special client needs.
Assist customers with the planning of special events such as business conferences.
Arrange and coordinate specialized services for current employees and prospective guests.

Requirements

High school diploma or GED
At least 1-2 years of customer service experience
Excellent verbal communication skills
Ability to solve client issues in a friendly and timely fashion
Friendly and welcoming demeanor

What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations

Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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Tripalink, founded in 2016, is a co-living company based in Los Angeles. We manage and develop properties all over the country in Tucson, Irvine, Seattle, Philadelphia, Pittsburgh, and LA. We currently have 4,000+ bed spaces and are looking to expand. Students and young professionals seeking a modern, affordable, and sustainable rental property can look no further. Our mission is to provide students and young professionals with an open community and redefine co-living in order to enhance their quality of life. Tripalink focuses on every detail of our communal spaces. We pay close attention to the needs of our community members and the space they live in. We value the residents’ voices; we are constantly gaining feedback from data analytics and striving to build a more interactive and enjoyable living environment. As a co-living company, we hope to not only enable our tenants to find a sense of belonging and meaning in their neighborhood but also make a positive influence on their lifestyles.