Office Manager - Sal

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:  

With over 30 years of experience and expertise, Capital Hot Tubs has solidified its position as a leading provider of indulgent experiences. We became a part of Leslie's family in August 2021. Our legacy as a premier hot tub, swim spa, and sauna specialty retailer is built on a foundation of delivering exceptional products and unparalleled customer experiences. Our dedicated Service and Water Valet teams stand ready to cater to your needs, ensuring that your experience with our products is always seamless and satisfying. 

Job Overview:

The Office Manager is a hands-on, detail-oriented role that is integral in full-cycle accounting functions across both SDHT and CHT locations. This individual assists in day-to-day financial operations, month-end close, compliance, and reporting. You will also assist in many different administrative-based functions as a member of the management team. You will work closely with Director, managers, HR, and corporate leadership to ensure accurate and timely financial operations across the business.
This is not a supervisory-only role. This position is highly operational and requires someone who is comfortable being “in the work” every day. The ideal candidate can balance big-picture thinking with detailed execution, manage multiple deadlines, and communicate proactively when issues arise.

Compensation Range: $78,000 - $85,000 /Base Salary 

Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data. 

Responsibilities:

• Process payments (checks, phone payments, and AR inbox transactions)
• Manage mail handling and deposits
• Monitor store cash drawers and perform end-of-day cash checks
• Review Finance Payments
• Maintain AR aging and follow up on past-due accounts
• Contact customers regarding overdue payments and document issues
• Conduct AR reviews with managers across all departments
• Manage credit applications for commercial customers
• Research and resolve disputed charges
• Unlock/lock customer accounts as needed
• Manage rebates and intercompany AR accounts
• Enter, file, and process vendor invoices
• Order and manage store deposit slips
• Assist with audit and year-end compliance requirements
• Assist in monthly close across multiple GL accounts, including cash, AR, AP, inventory, and accrual accounts
• Provide support for preparing and posting journal entries (payroll, merchant fees, accruals, intercompany, and corporate allocations)
• Prepare daily performance and operational reports
• Support sales and leadership reporting requests
• Produce inventory and SKU-level reporting by location and department
• Assist with financial analysis for leadership meetings
• Manage corporate credit card coding and Excel reporting (pivot tables, journal entries)
• Maintain accounting records and file management
• Shred and archive old records as needed
• Support updates to corporate fiscal calendar and internal documentation
• Ensure timely updating of Aqua Quip Intranet
• Direct employee communication with corporate departments as needed, particularly HR and payroll
• Help coordinate with service providers and outsourced vendors
• Order office supplies and manage administrative needs

Qualifications:

• 3+ years of full-cycle accounting experience in a multi-location or retail environment
• Strong knowledge of AR, AP, and general ledger accounting
• Experience with month-end close and balance sheet reconciliations
• Advanced Excel skills (pivot tables, data exports, journal entries)
• Experience with ERP/POS systems (Evosus or similar preferred)
• Strong attention to detail and ability to manage multiple deadlines
• Excellent written and verbal communication skills

Preferred:

• Background in retail, home products, or service-based businesses
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people.  Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.