JOB SUMMARY: ABCorp is actively seeking candidates for an Office Manager position, supporting our Client Services and Tech team. You'll be supporting both external and internal clients with a mix of customer service and administrative responsibilities. We are looking for individuals with a positive attitude, strong communication skills with outstanding phone etiquette, attention to detail, and proven ability to multitask. This is a full-time position with benefits and an exciting opportunity to work with a great team in an intimate professional environment.
DUTIES/RESPONSIBILITIES:
- Manage client orders from purchase order receipt to delivery and invoicing, which includes data entry into ABCorp’s ERP system as well as managing the milestones and delivery schedules of the orders
- Monitoring office supplies and ordering new stationery, supplies and electronics as required
- Managing maintenance vendors to keep the office clean and safe and ensure its appliances are in good working order
- Handle shipping request on a daily basis and coordinating with ABCorp's technology department to ensure all part items are received and accounted for
- Coordinate the order treatment with appropriate Account Manager, Technical Consultants, Sales, Operations, Logistics, and Finance departments
- Serve as liaison with manufacturing for all order related matters
- Manage Parts inventory in conjunction with manufacturing to ensure accurate totals
- Participate in weekly, internal production status meetings
REQUIRED SKILLS/ABILITIES:
- Highly effective service skills including professional demeanor and outstanding phone etiquette
- Strong communication skills including the ability to craft professional emails and client related documents
- Experience with ERP systems preferred
- Ability to quickly grasp computer software
- Must be proficient in the use of Microsoft Office
- Ability to work well in time-sensitive situations where customer satisfaction is the goal
- Ability to multitask in a fast-paced environment
- Must demonstrate problem-solving skills
- Must be customer service oriented
- Must be team oriented
- Must be able to work autonomously
- Must demonstrate excellent organizational skills
- Experience in printing and/or manufacturing environment desired but not required
Education and Experience:
- At least 2 years of customer service, and/or administrative support experience
Please note the following criteria will apply to this position:
- This is a full on-site position, Monday-Friday 8am-5pm
- Due to the secure environment of this role, upon acceptance of the offer, candidates will need to pass a background check, including credit, and drug screen.
Skills Required
- At least 2 years of customer service and/or administrative support experience
- Proficiency in Microsoft Office
- Professional communication skills and phone etiquette
- Strong organizational, multitasking, and problem-solving skills
- Ability to work autonomously and in a team
- Ability to work in a time-sensitive, fast-paced environment
- Experience with ERP systems
- Experience in a printing and/or manufacturing environment
- Successful background check, including credit check, and drug screen
ABCorp (American Banknote Corporation) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABCorp (American Banknote Corporation) and has not been reviewed or approved by ABCorp (American Banknote Corporation).
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Fair & Transparent Compensation — Feedback suggests posted salary bands for select mid‑senior roles signal competitive pay and clearer expectations in those tracks. Technical and professional roles are portrayed as paying materially better than hourly or entry roles.
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Leave & Time Off Breadth — Feedback suggests the benefits menu includes paid holidays, sick leave, bereavement leave, and family leave. Some accounts portray vacation and holiday time as acceptable in parts of the business.
ABCorp (American Banknote Corporation) Insights
What We Do
From our nation’s earliest days, ABCorp has been a trusted force in security and innovation. In 1795, the federally chartered Bank of the United States entrusted American Bank Note Company with the critical mission of producing counterfeit-resistant currency for the young Republic. This early history established our company, now known as ABCorp, as a pioneer in secure printing, with innovations that served not only American banks but also international clients, a legacy that shaped our evolution into a global leader in secure manufacturing. What began with protecting America’s financial foundation now drives cutting-edge solutions that safeguard organizations worldwide. Today, ABCorp sits at the intersection where authentication, payments, and secure access embrace next-gen (including additive 3D) manufacturing to meet the demands of a digitally driven world. We have built 230 Years of Expertise – no one knows secure manufacturing and authentication better, and no one has done it longer. We maintain global reach and compliance with eight locations around the world, and we’ve been trusted by fintechs, financial institutions, healthcare companies, governments, and brands across 120+ countries. We deliver end-to-end innovation through high-security, state-of-the-art facilities that are incubators for advancements in payments, secure access, and additive manufacturing.
Why Work With Us
We have built 230 Years of Expertise – no one knows secure manufacturing and authentication better, and no one has done it longer.
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