Office Experience Manager - NY

Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios with a mission to bridge the gap between imagination and creation. At our core is LTX-2, an open-source generative video model, built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners through API integration.

The company is also known globally for pioneering consumer creativity through products like Facetune, one of the world’s most recognized creative brands, which helped introduce AI-powered visual expression to hundreds of millions of users worldwide. We combine deep research, user-first design, and end-to-end execution from concept to final render to bring the future of expression to all.

As the Office Experience Manager in our New York office, you will be the go-to person for all things office-related. This role is crucial in ensuring the smooth day-to-day operations of our workplace while enhancing employee experience. You'll be responsible for managing office logistics, supporting employees, overseeing visitor coordination, and executing operational tasks. This role requires availability to work from our New York office 5 days a week. Flexible hours and late hours for special events, and will also provide remote operational and administrative support to our Chicago office and remote employees, working closely with local stakeholders and vendors to ensure consistency and high standards across both sites. This role offers significant opportunities for ownership, problem-solving, and creativity.

• Office & Facilities Management: Ensure the offices (NY & Chicago) operate efficiently by managing supplies, equipment, and facilities, working closely with the building management team. Support and collaborate with other general and administration functions of the UK team - HR, finance, IT and recruitment.
• Employee & Visitor Experience: Be the main point of contact for employees, candidates, executives, and other visitors. Manage visitor check-ins, workspace setup, and overall office hospitality.
• Snack & Supplies Coordination: Oversee snack services, order office supplies, and maintain a well-stocked, functional workspace (NY & Chicago).
• Events & Welfare and Engagement: Plan and execute office events, fun days, and employee experiences with budget approval from the Head of Ops.

• 2+ years of experience in office administration, employee experience or people operations, preferably in a high-tech or startup environment.
• Strong organizational skills and ability to multitask in a fast-paced setting.
• A proactive, “get-it-done” attitude with a problem-solving mindset.
• Excellent interpersonal skills - a true people person with a can-do approach.
• Tech-savvy and comfortable using office management tools and systems.
• Ability to work independently and take ownership of tasks with minimal supervision.
• Event planning and employee experience coordination skills.
• Familiarity with the needs of a rapidly growing office environment.
• Ability to work from our New York office 5 days a week. Flexible hours and late hours for special events.

• Expected base salary range is $80,000-$90,000. 
• Health/dental/vision with a majority of premiums paid by the company.
• 401k with company match. (Up to 4%) 
• $3,000 per year provided for lunch.
• $1,000 Yearly Learning, Development, and Wellness budget.
• 21 Days of PTO.
• Birthdays off! Take a free day off during your birthday month to celebrate.
• Talented teammates and a strong work culture, supporting a healthy work-life balance.

We’re here to push the boundaries of what’s possible with AI and video - not for the buzz, but for the craft, the challenge, and the chance to make something genuinely new.

We believe in an environment where people are encouraged to think, create, and explore. Real impact happens when people are empowered to experiment, evolve, and elevate together.

At Lightricks, every breakthrough starts with great people and a collaborative mindset. If you're looking for a place that combines deep tech, creative energy, and zero buzzword culture, you might be in the right place.