Office & Operations Coordinator

Posted One Month Ago
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Hiring Remotely in Germany
Remote
Mid level
Healthtech • Biotech
The Role
Manage Dreieich office operations and provide administrative support. Handle customer invoicing, accounts receivable, payment tracking, dunning, and resolve billing disputes while collaborating with Sales and Service teams.
Summary Generated by Built In
Description

We are seeking a proactive and detail-oriented Office & Operations Coordinator to join our team in Dreieich, Germany. In this role, you will ensure the smooth day-to-day operation of the office, provide administrative support to local teams, and manage customer invoicing and accounts receivable activities.

You will act as a key point of contact for local administrative matters while ensuring accurate invoicing, payment tracking, and timely collection of outstanding balances.

Main duties and responsibilities

  • Be the on-site point of contact for the Dreieich office, ensuring an efficient, professional and welcoming working environment.
  • Coordinate office vendors and facility related activities.
  • Support travel and logistics arrangements when required.
  • Ensure a positive and efficient office environment
  • Provide administrative support to local teams and assist with local and global initiatives.
  • Coordinate company vehicle and mobile phone administration.
  • Act as the main point of contact for local administrative matters, supporting both corporate and EMEA management.
  • Issue customer invoices in a timely and accurate manner.
  • Coordinate with Finance and Sales on customer account matters, resolve billing discrepancies and disputes.
  • Support customer invoicing activities, monitor outstanding payments.
  • Assist with reporting and account reconciliations.
Requirements
  • Fluent in German and English (mandatory).
  • Minimum 3 years of experience in office administration, business support, customer service administration, hospitality operations or similar role.
  • Strong organizational skills and attention to detail.
  • Reliable, proactive and able to manage multiple priorities.
  • Excellent interpersonal and communication skills.
  • Strong team player with a collaborative approach.
  • Customer-oriented mindset with a professional and service-focused attitude.
  • Comfortable working in a fully office-based environment and being a visible point of contact for employees, customers and visitors.

We welcome candidates from different administrative backgrounds, including office management, hospitality, customer service, operations support and business administration.

Only applications submitted in English will be considered.

Skills Required

  • Fluent in German and English
  • Minimum 3 years experience in office administration, finance administration, accounts receivable or similar
  • Strong organizational skills and attention to detail
  • Reliable, proactive and able to manage multiple priorities
  • Excellent interpersonal and communication skills
  • Strong team player with a collaborative approach
  • Customer-oriented mindset with a professional and service-focused attitude
  • Proficiency with Microsoft Office applications
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The Company
HQ: Yoqne`am
1,437 Employees
Year Founded: 1966

What We Do

Energy to Healthcare Lumenis is a global leader in the field of minimally-invasive clinical solutions for the Surgical, Ophthalmology and Aesthetic markets, and is a world-renowned expert in developing and commercializing innovative energy-based technologies, including Laser, Intense Pulsed Light (IPL) and Radio-Frequency (RF). For nearly 50 years, Lumenis'​ ground-breaking products have redefined medical treatments and have set numerous technological and clinical gold-standards. Lumenis has successfully created solutions for previously untreatable conditions, as well as designed advanced technologies that have revolutionized existing treatment methods in each and every one of the verticals we operate in. Our drive for innovation stems from an uncompromising commitment to improving the health and well-being of our patients; addressing new and growing needs of aging populations; and in offering medical professionals cutting-edge solutions that fit seamlessly into the health-economics environment of the 21st century. A Leader with Great Assets in Attractive Growing Markets Innovative technology: Over 270 registered patents and more than 100 FDA clearances. Global reach: Active installed base of more than 80,000 systems and presence in over 100 countries. Strong brand: The Lumenis name and brand are associated with high quality among consumers. Partnership with key opinion leaders (KOL’s): Strong KOL support and commitment to research and development.

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