The Office Manager is responsible for overseeing the efficient, professional, and seamless daily operations of Cornerstone Advisors’ corporate headquarters in Scottsdale, Arizona. Reporting directly to the Chief Operating Officer (COO), this position provides operational oversight and coordination of office administration, facilities management, workplace services, hospitality, employee support, and day-to-day administrative functions, ensuring a productive, organized, and welcoming work environment.
The Office Manager collaborates cross-functionally with Finance, Information Technology, Legal, Human Resources, Marketing, and Events to support organizational priorities, maintain operational consistency, and deliver a high standard of workplace service while ensuring specialized functional decisions remain with the appropriate departmental leaders.
Work Location and Schedule: This is a full-time, on-site position based at Cornerstone Advisors’ corporate headquarters in Scottsdale, Arizona, Monday through Friday. Regular on-site presence is required to provide direct oversight of daily office operations, support employees and visitors, and ensure continuity of workplace services.
Key Responsibilities
- Oversee office readiness, shared spaces, conference rooms, supplies, deliveries, visitor support, and workplace communications. Coordinate building management, repairs, cleaning, security, access, parking, safety supplies, inspections, and emergency readiness. Manage inventory, purchasing logistics, seating, office moves, and onboarding/offboarding coordination with HR and IT. Arrange meetings, catering, client visits, and employee events. Track vendor services and renewal calendars, route invoices to Finance, and support the COO with administrative projects and process improvements.
Knowledge and Skills
- Knowledge of professional office operations, facilities coordination, vendor management, meeting logistics, workplace safety, basic purchasing and invoice procedures, and Microsoft 365.
Problem Solving/Analysis
- Anticipate needs, prioritize multiple requests, resolve routine workplace issues independently, document recurring problems, and escalate significant risks or decisions to the COO or appropriate functional owner
Technical Skills
- Microsoft 365 proficiency; ability to learn room-booking, inventory, expense, service-desk, and communication systems; accurate recordkeeping; basic invoice and budget coordination.
Soft Skills
- Strong organization, attention to detail, service orientation, resilience, discretion, composure, initiative, prioritization, sound judgment, and reliable follow-through.
Minimum Qualifications
- Relevant education, training, and professional experience sufficient to perform the role effectively.
- At least five years of progressive experience in office management, workplace operations, facilities coordination, executive support, hospitality, or a comparable service-oriented position.
- Proficiency in Microsoft 365 and ability to learn workplace administrative systems.
- No specific license or certification identified in the supplied role specification.
Preferred Qualifications
- Prior responsibility for a corporate or professional office; consulting or professional-services experience; experience supporting senior leaders and handling confidential matters.
None.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cornerstone Advisors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, our firm complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- At least five years of progressive experience in office management, workplace operations, facilities coordination, executive support, hospitality, or a comparable service-oriented position
- Relevant education, training, and professional experience sufficient to perform the role effectively
- Proficiency in Microsoft 365
- Ability to learn workplace administrative systems, including room-booking, inventory, expense, service-desk, and communication systems
- Prior responsibility for a corporate or professional office
- Consulting or professional-services experience
- Experience supporting senior leaders and handling confidential matters
What We Do
The Cornerstone Advisors team defines success by how well we improve the strategies, technologies and operations of our clients – and how well this translates into improved financial performance. Having worked with hundreds of national and international financial institutions, Cornerstone professionals have developed an expertise in how banks and credit unions operate and the best practices that enable high performers to succeed. We have also developed a comprehensive understanding of the technology providers that serve the financial services industry – what works, what doesn’t, and how an organization can best leverage its technology dollars. Formed by some of the financial industry’s most respected strategy and technology consultants, Cornerstone’s goal is to continue building an advisory firm that is legendary for the value we bring to financial services clients. Simply put, Cornerstone’s industry knowledge is unmatched, and our “no nonsense” approach to closing the gap between strategy and reality can help institutions improve their competitive position in the market. From strategy to execution – Cornerstone Advisors.
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