Hello. We’re Teya.
Teya was founded on a simple belief: local businesses deserve better.
They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.
Teya exists to change that.
We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.
We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.
If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you
Your Mission:
Hospitality isn’t just something we talk about at Teya - it’s how we want every guest, visitor and colleague to feel when they walk through our doors. You’ll be the glue between our EA team and front of house, making sure the right thing is in the right room at the right time. This could be anything from setting up for the leadership team to making sure every visitor feels looked after.
You’ll be the person who makes meetings happen seamlessly, welcomes guests the Teya way, and keeps the details in check behind the scenes. It’s a hands-on, varied role with a genuine development pathway: you’ll shadow our EAs, learn how senior diaries are managed, and take on more as your confidence grows. If you’re looking for a first step towards a career as an Executive Assistant, this is it.
The Role
Meetings & Events
• Set up meeting rooms ahead of senior leadership meetings - getting the layout right, testing the AV and making sure water and refreshments are ready.
• Reset and tidy rooms afterwards so they’re ready for the next booking.
• Help manage room bookings and flag any clashes before they become a problem.
• Support with the logistics for team events and off-sites.
Hospitality
• Make sure every guest and visitor experience lives up to Teya standards - from refreshments and catering to a proper, warm welcome.
• Collect and set up lunches and catering deliveries.
• Keep the CEO’s office stocked with drinks and essentials, and looking tidy.
Reception & Front of House
• Provide reception cover during sickness and holidays.
• Handle deliveries, post and couriers while covering reception.
General Support
• Help with travel and expenses admin.
• Pick up ad hoc requests from across the team with a can-do attitude.
Your EA Pathway
• Shadow the Executive Assistant team and learn how senior diaries are managed.
• Take on diary and calendar support as you build confidence.
• Get involved in ad hoc projects across the team.
Your Story:
• Experience in a hospitality, airline, customer service or similar guest-facing role is desirable - you know what great service looks and feels like.
• A natural host: warm, professional and confident welcoming people at every level, from visitors to senior executives.
• Excellent attention to detail - you notice the small things and take pride in getting them right.
• Organised and proactive, able to juggle multiple tasks, anticipate what’s needed and stay calm when plans change.
• Discreet and trustworthy, comfortable working alongside senior leaders and handling confidential information.
• Comfortable with everyday tools such as Google Workspace or Microsoft Office, and keen to learn new systems.
• Ambitious to grow - you’re excited about learning from our EA team and building a career in executive support.
Working Pattern:
This is an on-site role based in our office. There’s some flexibility to work from home occasionally, but whenever an Executive is in the office, we’ll need you there too.
The PerksWe trust you, so we offer flexible working hours, as long it suits both you and you team
Physical and mental health support through our partnership with Wellhub giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support
Cycle-to-Work Scheme
Health and Life Insurance
Pension Scheme
25 days of Annual Leave (+ Bank Holidays)
Office snacks every day
Friendly, comfortable and informal office environment in Central London
Teya is proud to be an equal opportunity employer.
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Skills Required
- Experience in hospitality, airline, customer service, or a similar guest-facing role
- Warm, professional, and confident approach to welcoming visitors and senior executives
- Excellent attention to detail
- Strong organization and proactive multitasking abilities
- Ability to remain calm when plans change
- Discretion and trustworthiness when handling confidential information
- Comfort using Google Workspace or Microsoft Office
- Willingness to learn new systems
- Interest in developing a career in executive support
- Availability to work on-site when executives are in the office
Teya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teya and has not been reviewed or approved by Teya.
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Equity Value & Accessibility — Broad-based stock options (USSOP) are described as available from day one, giving employees an immediate ownership stake. This equity component sits alongside cash pay and role-specific incentives, especially in commercial teams.
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Healthcare Strength — In core markets, private medical coverage and life insurance are offered, with wellbeing platforms such as Gympass/Wellhub also noted. These provisions are presented as meaningful pillars of the package where available.
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Leave & Time Off Breadth — Approximately 25 days of annual leave plus bank/public holidays are outlined for certain locations, alongside a hybrid work model. These time‑off provisions are positioned as a notable part of the advertised package.
Teya Insights
What We Do
At Teya, we believe small, local businesses are the heartbeat of every community. Teya was founded to help small, local businesses thrive. We exist to make business smoother, simpler, and more rewarding for the people who keep our communities alive. That means exceptional support, intuitive solutions, and a team truly invested in our Members’ success. To us, they’re more than customers – they’re part of a community built on trust and shared ambition. That’s why we proudly say: “Member since.” It’s our way of honouring every relationship and building a stronger, more connected future together.
Why Work With Us
We’re a fast-growing European fintech helping small, local businesses thrive. We value simplicity, teamwork, and impact. At Teya, you’ll join a diverse, passionate team where ideas matter, growth is encouraged, and every action helps real people and communities succeed, every single day.
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