Office Facilitator

Position Title:

Job Description:

About the Position:

The Housing Stability Division is seeking a highly organized and detail-oriented professional to provide independent administrative and secretarial support for division-wide operations. This role serves as a key resource for staff and stakeholders by conducting research, gathering information, and monitoring policy and procedural developments that may impact division programs and services.

The successful candidate will manage a variety of administrative functions, including handling monthly loan payments and deposits, resident inquiries data collection and reporting, information coordination, and front-desk customer service. Working closely with division and department leadership, this position may also oversee purchasing activities, inventory management, petty cash administration, travel arrangements, meeting and calendar coordination, and other operational support functions essential to the division’s success.

Position Salary Range:  

Office Facilitator II - N22 – $24.12/hr. - $32.89/hr.

Office Facilitator I – N20 - $22.74/hr. - $29.81/hr.

This position will be filled at a level II or I depending on the selected candidates’ qualifications.

Use our total compensation calculator to see your earning potential in this role!

Relevant Experience Counts Toward Your Leave!

Salt Lake City values the professional experience you bring. Eligible new hires in full-time, benefit-eligible non-represented positions may receive leave accrual credit for prior full-time, benefit-eligible work that is directly related to this role or earned within a comparable public career service system. If selected, details about your credited leave time will be included in your offer.

This position is eligible for full city benefits, including: 

• Health Insurance

• Dental, Vision and Life Insurance 

• Paid vacation and personal leave 

• Six to twelve weeks of paid parental leave from day 1 of employment 

• Retirement contributions toward a pension plan and/or 401(k)

• A robust Employee Assistance Plan (EAP) 

• Up to $4,000 tuition reimbursement annually 

• Discounted supplemental benefits like pet insurance and legal services 

Learn more about our benefits here: https://www.slc.gov/hr/benefits-and-wellness/.

IMPORTANT: Early application submittal is encouraged. This position will close on June 30, 2026 at 11:59 p.m. (MST).

Key Responsibilities: 

• Acts as liaison with other departments, divisions, outside agencies, committees or boards. Develops and maintains confidential and non-confidential files. As needed, performs duties of administrative support for department or division head.

• Responsible for processing and accurately tracking monthly loan payments and deposits for the various homeownership and rehabilitation programs administered by the Division, in cooperation with the Loan Administrator and Financial Analyst.

• Prepares various statistical and budgetary reports. Researches topics or issues, collects and tabulates data, and composes/word-processes narratives and  spreadsheets and/or presentations. Performs bookkeeping duties to monitor budget expenditures, petty cash, supply inventories and other accounts. Orders and distributes equipment, supplies and furniture. Prepares requisitions, receives and checks purchase orders.

• Performs administrative or clerical functions for division. Writes reports, using own analysis of project data. Composes and types correspondence including confidential and legal documents. Authorized to respond in writing on behalf of division. Prepares memoranda, reports, forms and other materials .Assembles, takes and prepares minutes, agendas or other reports. Makes travel arrangements, sets meetings and schedules conference rooms.

• Coordinates with Risk Management division to provide information on cases as requested.

• Responds to various surveys from associations and other agencies.. Provides assistance to employees as needed.

• Staffs various committees as needed, may supervise  Office Technicians., and perform other related duties as required.

Minimum Qualifications:

Office Facilitator II:

• Graduation from high school or equivalent and six (6) years of experience in administrative support, project management, and data management.  Experience must include at least two (2) years of experience involving data analysis, financial tracking, or related technical support functions.. Successful completion of post-high school study in related subjects may be substituted for experience on a year-for-year basis. Related subjects may include but are not limited to: Office or business administration, public administration, finance, accounting, data analytics, communications, computer science, and community or public relations.

• Demonstrated ability to organize work, relate well with all internal and external customers, and function as an effective team member.

• Strong interpersonal and communication skills. .

• Proficiency in Microsoft Office Suite (including Excel, Word, and Outlook), with a working knowledge of report design, data entry and management, and spreadsheet analysis.

• May require valid driver's license or driving privilege card, depending on assignment.

• Must be able to pass a credit check to receive access to the City’s financial systems.

Office Facilitator I:

• Graduation from high school or equivalent and four years’ experience related to project management and office support, including one year experience in research or accounting/bookkeeping, data collection, analysis and presentation prepared on spreadsheet software. Successful completion of post-high school study in related subjects may be substituted for experience on a year-for-year basis. 

• Ability to plan and organize work, relate well with all internal and external customers, and function as an effective team member.

• Demonstrated proficiency in use of computers to prepare letters, reports and spreadsheet analysis, and the ability to operate standard and specified technical office equipment. 

• Ability to accurately schedule appointments, develop and maintain complex filing systems, and keep orderly records.

• Ability to maintain positive and effective working relationships and communicate effectively, orally and in writing, with Department management, supervisors, professional peers, other employees, and the general public.

• May require valid driver's license or driving privilege card.

• Must be able to pass a credit check to receive access to the City’s financial systems.

Working Conditions:

• Light physical effort. Handling of light weights and pleasant working conditions with little or no exposure to hazards. May be exposed to discomfort associated with constant monitoring of computer video display screens.

• Pleasant working conditions with little or no exposure to hazards.  May be exposed to discomfort associated with constant monitoring of a computer video display screens.

• Intermittent exposure to stress as a result of human behavior.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law.  Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment. 

Position Type:

Full-time

Department:

Community and Neighborhoods

Full Time/Part Time:

Scheduled Hours: