Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
We’re looking for a warm, organized, and proactive Office Coordinator to be the heartbeat of our Dallas office. You’ll be the first face visitors and employees see, keep daily operations running smoothly, and make sure every detail — from conference rooms to coffee stations — is handled with care. If you love a role where no two days are exactly the same and where your reliability truly matters, this is for you.
What You’ll DoFront Desk & Guest Experience
- Greet every visitor with a warm welcome — introduce yourself, offer a beverage, and notify their host promptly
- Serve as the first point of contact for calls, walk-ins, and general inquiries
- Manage visitor badges and ensure compliance with onsite security protocols
- Escort guests to conference rooms and keep them comfortable throughout their visit
Daily Office Operations
- Open the office each morning: check conference rooms, restock snacks/beverages, prep coffee when guests are expected, and review the day’s schedule
- Monitor supply levels throughout the day and place orders or restock from storage as needed
- Coordinate vendor services including cleaning, maintenance, and deliveries
- Oversee incoming and outgoing mail, packages, and courier shipments
- Keep shared spaces — kitchens, conference rooms, phone rooms — clean and presentable at all times
- Complete end-of-day closing duties: reset all rooms, power down equipment, log hours, and set Slack status to Away
Administrative & Executive Support
- Assist with scheduling onsite meetings, booking conference rooms, and coordinating team events
- Prepare meeting materials, agendas, and light note-taking when needed
- Support executives and team leads with general administrative tasks and ad hoc requests
- Process invoices, purchasing requests, and office-related expenses
- Monitor Slack and respond to messages promptly throughout the day
Facilities & Employee Support
- Act as the point of contact for facilities issues: IT tickets, building services, and repair requests
- Help coordinate onsite trainings, leadership visits, and employee engagement activities
- Assist with new hire onboarding logistics — badges, seating, and equipment setup
- Ensure compliance with health, safety, and security protocols at all times
- 1–3 years of experience in reception, office coordination, or customer-facing administrative work
- Warm, polished, and professional — you make people feel welcome the moment they walk in
- Highly organized with strong attention to detail and the ability to manage multiple priorities at once
- Proactive mindset: you anticipate what needs to be done and act on it without waiting to be asked
- Comfortable with Microsoft Office, Google Workspace, Slack, and modern office tools
- Experience in healthcare, health tech, or regulated environments is a plus — but not required
- Able to work 100% onsite in Dallas, TX
- Top Medical/Dental/Vision offerings
- FSA/HSA
- Tuition reimbursement
- Competitive salary, 401(k) with company match
- Additional health and wellness benefits and perks
- Flexible and trusting environment where you’ll feel empowered to do your best work
Skills Required
- 1-3 years of experience in reception, office coordination, or customer-facing administrative work
- Comfortable with Microsoft Office, Google Workspace, Slack, and modern office tools
- Experience in healthcare, health tech, or regulated environments
What We Do
Machinify is an AI start-up in the Healthcare space. Our software platform leverages the latest advances in machine learning, large language models, data analytics, and cloud processing to solve previously intractable problems in the healthcare industry impacting millions of lives.
Why Work With Us
We are a heavily cross-functional, collaborative diverse team working together to solve big problems that matter. If you are looking for an exciting environment where you'll be challenged to do the best work of your career, consider joining us!
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