The Role
The Office Coordinator greets clients, answers calls, maintains records, schedules appointments, and handles financial transactions for a treatment program.
Summary Generated by Built In
Location: Haverhill, MA - Outpatient Treatment Program
Schedule: Monday-Friday, full-time
Pay rate: $20.70-$23.97/hour
Benefits:
- Health, dental, vision insurance/additional voluntary insurances
- Company-paid life insurance/employee assistance programs
- Generous paid time off accrual
- Tuition reimbursement/loan repayment options
- 401k with company match up to 7%!
- Discounts on wide array of services/entertainment nationwide
The Office Coordinator is responsible for:
- Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
- Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
- Maintaining client records, scheduling client appointments, and entering client fiscal/insurance/demographic information into the AVATAR system
- Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.
Qualifications:
- High school diploma or GED required.
- Prior experience as receptionist in a healthcare setting preferred.
- Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
Skills Required
- High school diploma or GED
- Prior experience as receptionist in a healthcare setting
- Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word
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The Company
What We Do
Spectrum Health Systems, Inc. is a private, non-profit provider of evidence-based treatment for substance use and mental health disorders, offering the largest continuum of addiction treatment in New England.
