Office Coordinator

Posted Yesterday
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Daphne, AL, USA
In-Office
17-21 Hourly
Entry level
Healthtech
The Role
Coordinates daily administrative and operational activities for a physical therapy clinic. Responsibilities include scheduling patients, verifying insurance, obtaining authorizations, calculating and collecting payments, processing workers’ compensation documentation, contacting referrals, running reports, and complying with company and regulatory requirements.
Summary Generated by Built In

TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to a patient's home or work". All of our clinics maintain a friendly atmosphere that helps patients feel at home in their surroundings. Having several locations allows patients to conveniently attend physical therapy two to three times per week to improve their daily functions. We know our patients' names when they walk in the door of our clinics! 

At TherapySouth, we are dedicated to keeping our Core Values at the forefront of our minds. We believe in: 

  • Perseverance
  • Faith
  • Family
  • Compassion
  • Integrity 
  • Service
  • Giving
  • Fitness 

TherapySouth is looking for a talented team-player for our Office Coordinator position! If you are interested in joining our dynamic team, please apply below! 

The Office Coordinator is responsible for assisting with all day-to-day operational and administrative aspects of the clinic.  
 

Essential Functions:

  1. Demonstrate outstanding customer service.
  2. Schedule new and returning patients.
  3. Verify patient insurance, obtain necessary approval and pre-certification, and ensure proper documentation is completed.
  4. Calculate patient balances and payment due in advance to ensure payment is received at time of service.
  5. Collect OTC payments in accordance with Patient Payment Guidelines and enter payments into billing system.
  6. Send required documentation to case managers, adjusters, etc. for Worker’s Comp patients.
  7. Contact referrals the same day as received and attempt to schedule appointment within 24 hours.
  8. Run weekly reports and submit to central business office in a timely fashion. 
  9. Comply with all company policies and procedures as well as State and Federal regulations.
  10. Perform other duties as required to meet the needs of the company.

Education and Experience: 

  • High school diploma or equivalent required.
  • Experience in a medical or clinical office required.
  • Experience with insurance verification required.

Company Provided Benefits: 

  • Competitive pay with performance-based merit increases. 
  • Health, Dental and Vision Insurance.
  • Paid Time Off + Holidays.
  • Retirement plan with company matching.

TherapySouth is an Equal Opportunity Employer. 

Skills Required

  • High school diploma or equivalent
  • Experience in a medical or clinical office
  • Experience with insurance verification
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The Company
297 Employees
Year Founded: 2006

What We Do

TherapySouth is a therapist-owned physical therapy practice built around hands-on care close to patients’ homes or workplaces. It offers orthopedic physical therapy and specialized services such as hand therapy, pelvic health, lymphedema and swelling care, and wellness programs. Its clinicians also provide care in areas including manual therapy, dry needling, postsurgical rehabilitation, and sports medicine, working with physicians, families, employers, and insurers to support patient outcomes.

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