Office Compliance Manager

Posted Yesterday
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Greenville, NC, USA
In-Office
Junior
Information Technology • Social Media • Software • SEO
The Role
Manage daily office operations and compliance for an insurance restoration firm: supervise staff, enforce policies, ensure production compliance, handle reporting, collections, training, scheduling, and on-call duties.
Summary Generated by Built In
Company Description

Leading Insurance Restoration company in the Greenville,  Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill multiple positions immediately.

Job Description

The office / compliance manager has the skills, experience, tenacity and savvy to be the backbone of day-to-day operations of the company.

Thrives on variety, working independently, communicating effectively and is well organized. A motivated individual with an ability to work under pressure, prioritize a vast range of duties and excels in office administration, supervision and holding people accountable. This position plays an integral part in the ongoing growth and future expansion of the company.

Has the knowledge and experience to manage job production compliance including operational systems, administration and processes. Responsible for organizational effectiveness in terms of meeting program / company cycle times, customer service requirements, collections, and reporting to management.

This position leads in orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; weighing in on planning and reviewing compensation actions; enforcing policies and procedures.

Qualifications

• Associate's degree or equivalent from two-year college or technical school and one to two years related experience and/or training; or equivalent combination of education and experience

• Computer literate with over 5 years’ experience using MS Office applications

• Advanced proficiency in Excel a must

• Proven track record in:

      • customer service

      • communication strategies

      • organization and implementation

      • reporting 

• Ability to:

     • read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals  

    • write routine reports and correspondence

    • speak effectively with customers or employees 

    • hold accountable subordinates and/or direct reports for real time reporting to job management software and industry specific applications

 • Willing and able to work extra hours as required

• Participate in the company required 24 hour on-call rotation

• Pass company back ground and drug screening requirements

Additional Information

Seeking a talented individuals to fill this exciting, challenging new position in the Greenville office. 

Candidate must be self-motivated, enthusiastic and always ready for anything to happen at any time. This is not a typical 9 to 5 routine position and will take a unique and talented individual up for a challenge.

Salary will be based on experience and knowledge.

Please submit your resume including a cover letter detailing why you are the best person for this position and how your would enhance our company and help it grow.

Skills Required

  • Associate's degree or equivalent from two-year college or technical school or equivalent combination of education and experience
  • One to two years related experience and/or training
  • Computer literate with over 5 years' experience using MS Office applications
  • Advanced proficiency in Excel
  • Proven track record in customer service
  • Proven track record in communication strategies
  • Proven track record in organization and implementation
  • Proven track record in reporting
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively with customers or employees
  • Ability to hold subordinates/direct reports accountable for real-time reporting to job management software and industry-specific applications
  • Willingness and ability to work extra hours as required
  • Participate in company required 24 hour on-call rotation
  • Pass company background and drug screening requirements
  • Self-motivated, enthusiastic, adaptable to non-typical hours and urgent situations
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The Company
5 Employees

What We Do

bigSHIFT is a firm focused on a revolution in web marketing. It leverages the proven success of top web marketers to ensure businesses look, sound, and perform exceptionally in the next-generation web world. The company specializes in SEO, social media, and comprehensive website design and development to help clients achieve an exceptional online presence and performance.

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