The ideal candidate is proactive, detail-oriented, and capable of managing a wide range of administrative and operational responsibilities. This role requires strong communication skills, exceptional customer service, and the ability to work both independently and collaboratively in a fast-paced, dynamic environment.
This is a full-time, on-site position based in New Orleans.
Key responsibilities include, but are not limited to, the following:
- Serve as the primary point of contact for the office, providing a welcoming and professional environment
- Answer and route phone calls and emails in a timely, courteous manner
- Greet and assist visitors and manage all front desk responsibilities
- Oversee incoming and outgoing mail, deliveries, packages, and courier services
- Assist with scheduling meetings and maintaining calendars as directed
- Set up, break down, organize, and maintain conference and meeting rooms
- Support staff with clerical tasks, data entry, document preparation, and office errands
- Help prepare internal reports, presentations, and other administrative documents
- Maintain inventory of office and kitchen supplies, anticipating needs and placing orders
- Monitor office equipment and coordinate maintenance or replacement as needed
- Coordinate facility-related needs, including service requests and routine maintenance
- Assist with travel arrangements and expense reporting
- Support HR-related activities, including new hire onboarding coordination and workstation setup
- High school diploma or equivalent; post-secondary educational degree is preferred
- At least two years of experience in office administration, operational support, customer service, reception, or similar administrative functions
- Ability to work in an office setting during standard business hours
- Strong customer service skills with the ability to anticipate the needs of the client
- Strong attention to detail, organization, and ability to multitask and manage multiple priorities simultaneously
- Effective time management and strong organizational skills
- Proficiency in Microsoft Office and general computer literacy
- Ability to communicate clearly and professionally, both verbally and in writing, with team members, clients, and visitors
- Reliability, professionalism, and a positive attitude dedicated to supporting staff and providing excellent service
- Flexibility to adapt to changing priorities and needs in a dynamic office environment
Top Skills
What We Do
Emergent Method is a Louisiana-based management consulting firm focused on helping companies and organizations innovate, grow, improve their performance, and achieve their missions.
We do this by bringing people and ideas together to understand opportunities, let ideas emerge and create multi-faceted solutions with results greater than the sum of their parts. We come from backgrounds of solving complex problems and implementing change, working with clients to help navigate shifting landscapes and seize opportunities – including those they had not seen before. From strategic planning and organizational design, to project management and strategic communications, we are dedicated to helping our clients adapt, innovate and grow – pushing systems, agencies, and industries to new heights, while developing strategic, systemic solutions and processes to support those goals.
We opened our doors in 2012, and in 2017, we were honored as Company of the Year by the Greater Baton Rouge Business Report and Junior Achievement, a recognizable benchmark of growth – and we seek the same measures of continuous improvement for the clients we serve. By definition, we are a team dedicated to our clients as they transform, come into being, or become prominent – as they emerge – by supporting organizational growth through systematic planning and action.
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