Fore Points Marina, an Ocean Havens Property, is looking to fill the position of Office Assistant. The Office Assistant is responsible for helping create a welcoming, positive, upbeat environment while providing excellent service to customers. Assists customers in booking and adjusting reservations over the phone, through email, and/or third parties. In addition, they carry out requests and inquiries guests may have during their stay. This is a part-time, seasonal position.
Duties include
Processing new and existing reservations through the phone, email, and third parties
Conducting financial transactions for reservations and other services
Receiving mail, documents, packages, and courier deliveries and distributing items accordingly
Assisting guests with requests for local activities, car rentals and/or dinner reservations
Assists with daily administrative tasks
Qualifications
Concierge, or hospitality, experience
Efficient problem-solving skills
Ability to operate successfully in a cross-functional and busy environment
Basic knowledge of Excel and Word
Strong organizational skills
Available to work weekdays, weekends, and holidays when necessary
Skills Required
- Concierge or hospitality experience
- Efficient problem-solving skills
- Ability to operate successfully in a cross-functional and busy environment
- Basic knowledge of Excel and Word
- Strong organizational skills
- Available to work weekdays, weekends, and holidays when necessary
What We Do
Ocean Havens is a Boston and New England-based property development and marina company. They offer a comprehensive range of services covering every aspect of marina, waterfront, and uplands development and operation, including shipyard and marina management. Their mission is centered on the belief that the beauty and inspiration of the harbor and waterfront should be inviting and accessible to all.
