Are you an organized, detail-oriented professional who enjoys helping others and keeping operations running smoothly? BWI Companies is looking for an Office Assistant to provide administrative support, deliver outstanding customer service, and help ensure our office operates efficiently every day. If you thrive in a fast-paced environment and enjoy being the person everyone can count on, we'd love to hear from you.
What You'll Do- Answer and direct incoming phone calls in a professional and friendly manner.
- Welcome visitors and assist them with check-in, directing them to the appropriate team members.
- Maintain office supply inventory and coordinate ordering as needed.
- File, organize, and retrieve documents and company records.
- Respond to customer inquiries and provide timely updates regarding orders, quotes, and other account information.
- Enter and maintain accurate customer data, including order information, return requests, and quote documentation.
- Prepare purchase orders, reports, correspondence, and other business documents using Microsoft Office.
- Coordinate travel arrangements for managers and staff.
- Plan and organize quarterly division meetings, including scheduling conference rooms, coordinating catering, and arranging lodging when necessary.
- Provide administrative support to help ensure efficient daily office operations.
- Associate degree or equivalent combination of education and experience preferred.
- Two to four years of administrative, office support, or customer service experience.
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Experience with AS400 or similar ERP systems is a plus.
- Strong organizational and time management skills with excellent attention to detail.
- Effective verbal and written communication skills.
- Ability to manage multiple priorities while maintaining accuracy.
- Professional, dependable, and able to handle confidential information with discretion.
- Self-motivated with a positive attitude and strong customer service mindset.
At BWI Companies, we recognize that our employees are our greatest asset. That's why we offer a competitive benefits package designed to support your health, financial well-being, and work-life balance.
Key benefits include:
- 401(k) retirement plan with a generous company match
- Excellent health, dental, and vision insurance plan options
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Company-paid life insurance
- Paid vacation
- Eight paid company holidays
- Opportunities for professional growth and career advancement
If you're ready to join a company that values teamwork, integrity, and exceptional customer service, we'd love to hear from you. Apply today!
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Two to four years of administrative, office support, or customer service experience
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Strong organizational and time management skills with excellent attention to detail
- Effective verbal and written communication skills
- Ability to manage multiple priorities while maintaining accuracy
- Professional, dependable, and able to handle confidential information with discretion
- Self-motivated with a positive attitude and strong customer service mindset
- Associate degree or equivalent combination of education and experience
- Experience with AS400 or similar ERP systems
What We Do
BWI Companies, Inc., founded by Bob and Betty Bunch, celebrated sixty years of business in 2018. The company began its wholesale operations and has since expanded to a total of 19 locations, including 9 full line distribution centers across the Mid-south and Southeastern United States. BWI has a field sales staff over 125 strong and makes timely deliveries with its company-owned fleet. With over 600 employees company-wide, BWI remains a strong and viable supplier in the marketplace. With second generation leadership provided by Co-Presidents and CEO’s, Robert and Jim Bunch, BWI will continue to provide its customers with TopNotch service and quality products at competitive values by professional people. Our core customers include the following market types: • Independent garden centers • Independent farm and feed stores • Cooperatives and farm/fleet outlets • Greenhouse growers • Nursery growers • Regional chain stores • Hardware stores • Landscape professionals • Golf courses • Municipalities • Pest Control Operators Our industry leading inventory includes small pack chemicals and fertilizers; vegetable, lawn and pasture seed; decorative containers; grower supplies; water gardening; decorative lawn products; applicators; flower bulbs; landscape supplies; tools; soils; livestock supplies; pet supplies; wild bird products; wildlife management products; apparel; rodenticides and repellents. These products are delivered weekly on our 100 unit truck fleet.
