Office Assistant / Sales Associate (Lumber & Building Materials)
Pana, IL | On-site | Full-time | $15.00–$20.00 per hour
R.P. Lumber is hiring a full-time Office Assistant / Sales Associate for our Pana, IL location. This role combines office and sales-counter work: cash handling, basic bookkeeping, accurate data entry, and helping contractors and homeowners with lumber and building-material orders.
You will report to the General Manager. On a typical shift you may balance a register, enter tickets in the point-of-sale system, answer phones, and help customers at the counter.
About R.P. LumberWe are a family-owned building materials and hardware retailer founded in 1977. We now operate 100+ locations across Illinois, Indiana, Iowa, Missouri, South Dakota, Wisconsin, and Wyoming. Our promise is simple: Best Service. Best Value.
What you will doOffice, cash, and records
- Verify, reconcile, and post payments received by cash, check, and credit card
- Enter information into company forms, spreadsheets, point-of-sale, and accounting systems using prescribed procedures
- Balance the cash register according to company policy
- Handle data entry, phones, reports, and recordkeeping
- Research credits, returns, and late payments as assigned
- Help the credit department with customer credit information and past-due accounts when asked
Sales counter and customer service
- Help customers and contractors in person, by phone, and by email
- Answer questions about product selection, pricing, quotes, orders, deliveries, and installations
- Follow up on customer requests as needed
- Enter orders, pricing, and related data in the point-of-sale system so invoices, work orders, and tickets are accurate
- Help with special-order products using supplier catalogs (pricing, colors, sizes, availability)
Showroom support
- Stock, face, straighten, price, and clean assigned merchandising areas
- Complete other store and showroom duties assigned by the General Manager
Please note: This job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee.
What you need to have- High school diploma or GED
- Solid basic math and an understanding of bookkeeping fundamentals such as accounts payable, accounts receivable, and payroll
- Ability to provide professional customer service and work as part of a team
- Strong attention to detail and the ability to handle more than one task at a time
- Valid driver’s license and an acceptable driving record
- Ability to work a flexible schedule, including weekends and holidays as business needs require
- About one year of office, retail, or sales experience
- Working knowledge of Microsoft Word and Excel
- Ability to learn point-of-sale and other business software quickly
Pay range: $15.00–$20.00 per hour
Starting pay is based on job-related factors permitted by law, including relevant experience, education, skills, market conditions, and work location.
Pay Transparency: This compensation listed reflects the pay range reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.
Full-time employees are eligible for:
- Medical, dental, vision, term life, and short-term disability insurance
- Employer-paid basic life insurance
- Profit sharing / 401(k)
- Paid time off and paid holidays
- Employee merchandise discount
This is an on-site, full-time position at R.P. Lumber, 500 W. Chrysler Dr., Belvidere, IL 61008. Work is split between the office and the sales counter. Weekend and holiday shifts may be required.
Pre-employment requirementsOffers are contingent on pre-employment screening, which may include drug testing, a background check, and a driving-record review, as applicable and in accordance with federal, state, and local law.
How to applyApply today for the Office Assistant / Sales Associate opening in Belvidere, Illinois. If you are organized, good with numbers, and comfortable helping customers, we want to hear from you.
Candidates who meet the qualifications for this role may be contacted by phone or email about next steps.
R.P. Lumber Co., Inc. (“R.P. Lumber Co.") is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to race, ancestry, color, religion, age, sex, national origin, disability (physical or mental), genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- High school diploma or GED
- Basic math skills and understanding of bookkeeping fundamentals, including accounts payable, accounts receivable, and payroll
- Professional customer service skills and ability to work as part of a team
- Strong attention to detail and ability to handle multiple tasks
- Valid driver's license and acceptable driving record
- Ability to work a flexible schedule, including weekends and holidays
- About one year of office, retail, or sales experience
- Working knowledge of Microsoft Word and Excel
- Ability to learn point-of-sale and other business software quickly
What We Do
R.P. Lumber Co., Inc. is a full service retail home center and building materials supplier that offers kitchen cabinets, paint, windows, doors, hardware, plumbing, electrical, drywall, shingles and roofing products, tools and accessories, and much more. R.P. Lumber is known for providing its industry-leading Best Service and Best Value by offering full-service delivery, kitchen cabinet design, deck design, blueprint takeoffs and design, truss design and manufacturing, and much more for retail consumers, do-it-yourselfers, and professional contractors. As shown in the pictures below, R.P. Lumber Co., Inc. was founded in January, 1977, by Robert L. Plummer in Staunton, IL. Since then, dedicated and hard-working customers, employees, vendors, and other partners, as well as determination, a commitment to people and communities, and the grace of God, have helped the R.P. Lumber become an industry leader with locations throughout Illinois and Missouri. Whether you are a professional contractor or a do-it-yourselfer, stop in and check out your local R.P. Lumber. Our mission and commitment is to always provide our industry-leading Best Service combined with high-quality, competitively priced merchandise to customers and communities.
