Office and Events Coordinator

At Fresh Tracks Canada, we craft tailor-made Canadian vacations for people from all over the world. Since 1996, our team of Canadian Insiders have helped our customers plan their vacations and enjoy life-changing travel experiences.    

We believe in keeping our customers front and center in everything we do; in fact, focus on serving our customers is one of our core values. Everyone acts and operates as an owner, treating this business as their own. We raise the bar constantly, embracing that nothing is perfect but continuous improvement is key. Our team is made up of passionate, positive experts who drive healthy collaboration by winning or losing as one, and we bring out the best in each other. 

ABOUT THE ROLE 

Are you ready for your next adventure? We are growing, and this is an exciting time to join the Fresh Tracks Canada team! If you are an organized, self-motivated, creative individual with an eye for detail this may be your role! 

Reporting to our Director, People Operations, you will have the opportunity to work closely and collaborate with our tight knit PO team. You will oversee all the day-to-day operations of the office, plan and manage company events, and be a driving force in employee engagement. We are looking for someone who has a strong desire to grow and an eye towards continuous improvement. The ideal candidate will be detail oriented and be a self-starter who can take initiative in their role. This person will be the face of the People Operations team, and cultivate a positive, fun and welcoming workplace for all of our Fresh Trackers! 

Salary Range: $60,000 – $65,000 CAD annually, based on experience and qualifications.

RESPONSIBILITIES 

• Responsible for managing office supplies and services  
• Partner with our Property Management and arrange maintenance and facilities access  
• Main point of contact for office suppliers 
• Play an active role in onboarding, including workstation and technology set up
• Responsible for keeping the office and kitchen areas tidy and stocked with supplies 
• Coordinating and managing company events and event budget
• Responsible for maintaining high standards of cleanliness in and office spaces and meeting rooms
• Ordering and coordinating catering for staff
• Leading Health & Safety and employee wellbeing initiatives 
• Updating and managing the employee training portal
• Troubleshooting office equipment and working closely with our IT partners
• Other administrative duties as required 

REQUIRED SKILLS & EXPERIENCE 

• 2+ years experience in office management 
• Strong planning, organizational, analytical and time management skills. 
• Excellent attention to detail and accuracy 
• Ability to work in a fast-paced environment and adaptable to change  
• A positive self-starter attitude with a predisposition to take initiative
• Professional verbal and written communication skills
• Experience creating and working with reports and dashboards
• Excellent administrative and computer skills, including word processing, spreadsheets and presentation software (Microsoft Office)
• Highly developed interpersonal skills and the ability to work effectively across departments and leadership teams
• Ability to work simultaneously on a variety of complex projects with tight deadlines  

REWARDS

You may be eligible to receive the following benefits, based on your contract type:

• 3 weeks vacation (4 weeks after your first year)
• Extended health benefits package
• Applauz Recognition 
• Comprehensive employee assistance program
  
• Paid anniversary day off
• “Pawternity leave” days for your new furry family members
  
• Great working hours  
  
• Friendly and fun team environment with company celebrations and social events
• Access to Canadian travel industry discounts!
• DE&I initiatives and events
• Community (volunteer) Hours 
• Social Clubs including Book Club & Fitness Club
  
• Paid Maternity & Parental leave
  
• Paid Pregnancy loss leave
  

DIVERSITY, EQUITY, AND INCLUSION

We are an equal opportunity workplace. We strongly encourage applications from under-represented communities, diverse backgrounds, identities, and experiences.  We don’t judge based on race, religion, ethnic background, sexual orientation, age, marital status, disability, gender identity or anything else that you might bring to the table. We don’t care about where you went to college, your degree, your age, or what names you might have on your resume. Instead, we’re looking for motivated, compassionate people who can execute from the ground up. We also know that everyone has a unique career journey and experience comes in many forms. 

Officially Great Place to Work® CertifiedTM 2022/2023

Officially Great Place to Work® CertifiedTM 2023/2024

Officially Great Place to Work® CertifiedTM 2024/2025

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