The Role
Provide front-desk and administrative support: greet visitors, route calls, manage mail and shipping, maintain supplies and common areas, coordinate vendors and office events, process requests through Smartsheet, and perform additional office support to ensure an organized, professional workplace.
Summary Generated by Built In
Who We Are
At PRIME, a culture of empathy, trust, and belonging is foundational. This is integral in our approach to recruiting, developing, and retaining the best people in the industry. Our growth mindset drives us to embrace challenges and discover what sparks inspiration for creative solutions. PRIME is compelled to keep evolving, and creating new opportunities for those who perform. Our comprehensive services cover the entire lifecycle of a project, capabilities include electrical construction, service and maintenance, underground, utilities services, renewable energy, and low voltage technology solutions.
Consistently recognized as one of Washington’s Best Workplaces!
Position Summary:
Under direct supervision, this role serves as the first point of contact for visitors, vendors, and employees while providing administrative and operational support to ensure a professional, organized, and efficient workplace. This role manages front desk operations, coordinates office logistics, supports facilities and vendor communications, assists with office events, and maintains office supplies and common areas.
What You Will Do
- Warmly greet and assist visitors, guests, and employees in a professional manner and ensure their needs are appropriately addressed.
- Monitor visitor access and ensure proper check-in procedures are followed.
- Answer, screen, and route incoming calls to the appropriate departments and individuals with a friendly and professional demeanor.
- Manage front desk operations and maintain a clean, organized, and professional reception and Lobby area.
- Receive, sort, distribute, and track incoming mail, packages, and deliveries.
- Coordinate shipping logistics with carriers such as FedEx, UPS, and USPS.
- Serve as a liaison between Office Management team and external vendors to resolve building and vendor service issues.
- Assist with Office Management event planning and execution, including processing catering orders for group meetings, trainings, and various events.
- Monitor, stock, and maintain kitchens, breakrooms, office supply stations, and copy stations.
- Inventory, order, and manage office, kitchen, and janitorial supply stocks regularly.
- Process internal requests such as Shipping, Catering or Office Supply requests through Smartsheet workflow management system.
- Maintain accurate records and complete administrative tasks with a high level of accuracy and attention to detail.
- Deliver timely, high-quality customer service to internal and external stakeholders.
- Perform additional administrative and office support duties as assigned.
What You Will Need to be Successful
- High school graduate or equivalent
- One+ year(s) related experience and/or training in an office, receptionist, customer service, or related role.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Experience with Smartsheet or similar workflow management systems preferred.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Ability to work independently and collaboratively within a team environment.
- Exceptional organizational skills, attention to detail, follow-through, commitment to accuracy and ability to prioritize and manage multiple tasks within deadlines.
- Work is primarily performed in an office setting with minimal health or safety hazards. Noise level and temperature is moderate.
- Regular in-person, onsite attendance required working standard business hours, typically Monday through Friday, 7:00 AM to 4:00 PM.
- Ability to perform duties with frequent interruptions while maintaining professionalism and productivity.
- Requires operating office equipment including multi-line phone system, printer and postage machine.
- Ability to lift up to 25lbs as needed.
- Strong Customer Service and Communication Skills
- Organization, Planning and Time Management
- Attention to Detail and Problem Solving
- Reliability, Accountability and Follow-through
- Adaptability and Teamwork
Work Conditions/Physical Demands
Key Competencies
Our Benefits
-100% coverage for Medical, Dental, and Vision, including dependents, with no premium cost to the employee
-401k Program w/ Direct Benefit
-100% Employer-paid Life Insurance
-Long Term Disability
-Profit Sharing and Discretionary Bonus Program
-Education/ Training Reimbursement Benefit
-Paid Time off and Holiday Time Off
*Prime Electric does not engage with or utilize recruiting or placement agencies for any recruiting or hiring needs. Prime hiring managers are not authorized to review or accept resume referrals from any agencies.
This employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- High school graduate or equivalent
- One+ year(s) related experience in an office, receptionist, customer service, or related role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with Smartsheet or similar workflow management systems
- Strong verbal and written communication skills
- Excellent customer service and interpersonal skills
- Ability to work independently and collaboratively within a team
- Exceptional organizational skills, attention to detail, and ability to prioritize multiple tasks
- Ability to operate office equipment including multi-line phone system, printer, and postage machine
- Ability to lift up to 25 lbs as needed
- Regular in-person onsite attendance during standard business hours (Mon-Fri, typically 7:00 AM to 4:00 PM)
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The Company
What We Do
Prime Electric is a leading electrical and data systems contractor providing a full spectrum of services, including design, installation, and maintenance. Operating across the West Coast, the company serves private sector clients in industries such as healthcare, biopharma, data centers, and renewable energy. With over 30 years of experience, Prime Electric is committed to sustainable practices and delivering high-quality, efficient electrical solutions for complex projects.
