Position Summary
The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for creating a welcoming, professional environment while managing front desk operations, handling communications, and supporting day-to-day administrative and facility needs.
Key Responsibilities
- Greet and assist visitors, clients, and vendors in a friendly and professional manner.
- Answer and direct calls from the main phone line.
- Manage the reception area to ensure it is clean, organized, and presentable.
- Receive, sort, and distribute daily mail and packages.
- Create and process FedEx shipping labels and coordinate outgoing shipments.
- Order office and breakroom supplies and monitor inventory levels.
- Restock supplies across all floors on a daily basis.
- Coordinate bereavement flower orders on behalf of the company.
- Manage and maintain the visitor management system.
- Issue, update, and audit employee parking permits.
- Fulfill personal protective equipment (PPE) requests.
- Manage the Jackson lobby calendar and coordinate lobby usage.
- Maintain and manage the office key lockbox.
- Schedule, set up, and tear down conference rooms, including Park View and lower-level spaces.
- Maintain visitor logs and issue badges, if applicable.
- Provide general administrative support such as data entry, filing, and document preparation.
Qualifications
- High school diploma or equivalent required; associate degree or relevant coursework preferred.
- 1–2 years of customer service, receptionist, or administrative experience preferred.
- Strong verbal and written communication skills.
- Professional, friendly, and customer-focused demeanor.
- Proficient in Microsoft Office or similar office software.
- Ability to multitask and stay organized in a fast-paced environment.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
We provide expert engineering and consulting services that enable a more reliable and resilient power system. Collaborating with diverse energy industry stakeholders, we tackle intricate energy engineering challenges. Our areas of expertise encompass Renewable Energy, Studies and Consulting, as well as Power Delivery and Power Generation.
