Office Administrator

Posted 4 Days Ago
Be an Early Applicant
St. Paul, MN, USA
In-Office
51K-70K Annually
Junior
Healthtech • Other
The Role
Provides front desk, phone, mail, visitor, office supply, onboarding, and administrative support for Baxter’s Respiratory Health business. Welcomes guests, manages visitor security protocols, handles customer and patient communications, distributes deliveries, prepares onboarding materials, and supports asset disposition and phone coverage. Requires strong customer service, organization, multitasking, and problem-solving skills.
Summary Generated by Built In

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your role:

The Office Administrator role provides administrative and customer service support for the daily operations of the Respiratory Health business. The administrative assistant role provides front desk coverage and the management of a multiline phone system to ensure excellent customer experience for our customers and patients. The role also provides additional administrative support across various teams and departments.

 

What you'll be doing:

  • Welcome and greet guests/vendors in a warm, professional manner upon arrival and provide direction to the appropriate person or place within the building

  • Collaborate with the building operations team to monitor & follow building security protocols, maintain visitor logs and issue visitor badges to guests and vendors entering the building

  • Manage a multi-line phone system, answer/screen incoming calls and field inquiries in-person, over the phone or via email.

  • Receive, sort, and distribute mail, packages and other courier deliveries including the execution of larger mass mailings based on the needs of other teams and departments.

  • Complete mailings for patient/customer related letters, documents and communications

  • Manage inventory for office supplies

  • Create new hire onboarding materials and bundles

  • Assist in the coordination of asset disposition and phone coverage in support of the Acute and Home Care Customer Service teams 

 

What you'll bring:

  • High school diploma or equivalent, associate’s degree, preferred

  • 2+ years relevant work experience, required

  • 2+ years of healthcare or Durable Medical Equipment experience, preferred

  • Experience with Total Information Management System (TIMS) or other Third-party billing system, preferred

  • Exceptional customer service and professional demeanor

  • Proficiency in Microsoft Office Software

  • Familiarity with office equipment, i.e. computers, copier, phone system.

  • Ability to prioritize, multi-task, and manage workload

  • Strong critical thinking and problem-solving skills

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $51,200.00 to $70,400.00 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Skills Required

  • High school diploma or equivalent
  • Associate's degree
  • At least 2 years of relevant work experience
  • At least 2 years of healthcare or Durable Medical Equipment experience
  • Experience with Total Information Management System (TIMS) or another third-party billing system
  • Exceptional customer service and professional demeanor
  • Proficiency in Microsoft Office software
  • Familiarity with office equipment, including computers, copiers, and phone systems
  • Ability to prioritize, multitask, and manage workload
  • Strong critical-thinking and problem-solving skills
  • Authorization to work for any employer in the United States without visa sponsorship

Baxter International Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baxter International Inc. and has not been reviewed or approved by Baxter International Inc..

  • Healthcare Strength Health coverage begins on day one and includes medical, dental, and company-paid life and disability, indicating robust protection. This breadth of coverage is positioned as a strong component of the total rewards package.
  • Retirement Support A 401(k) with company match and related retirement programs support long-term savings. An additional savings infrastructure enhances overall financial security for many roles.
  • Leave & Time Off Breadth PTO scales with tenure and is complemented by paid holidays and meaningful paid parental leave. The scope of time-off programs contributes to a well-rounded benefits offering.

Baxter International Inc. Insights

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The Company
HQ: Deerfield, IL
35,858 Employees
Year Founded: 1931

What We Do

Every day, millions of patients, caregivers and providers around the world rely on Baxter’s leading portfolio of diagnostic, critical care, nutrition, kidney care, hospital and surgical products and solutions. For 90 years, we’ve been making an impact at the critical intersection where innovations that save and sustain lives meet the healthcare providers who make it happen. With products, therapies and digital health solutions available in more than 100 countries, Baxter’s employees worldwide are now building upon the company’s rich heritage of medical breakthroughs to advance the next generation of transformative healthcare innovations. We welcome Hillrom to Baxter, where we are uniting to advance patient care worldwide. We’re building on the strengths of two historically innovative and socially responsible companies that will better serve our patients, customers and communities.

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