Office Administrator / Scheduling Coordinator (Onsite – Central Phoenix)

Posted 7 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
22-30 Hourly
Junior
Professional Services • Real Estate • Consulting
The Role
The Office Administrator / Scheduling Coordinator manages daily operations, scheduling, customer service, and communication between customers and technicians, ensuring efficient workflow.
Summary Generated by Built In

TruBlue Home Service Ally is a nationally recognized home service franchise with over 120 locations across the United States. We specialize in professional handyman services, home maintenance, and safety and accessibility upgrades that help seniors age in place and support busy families.

Our Phoenix team focuses on Aging-in-Place solutions and long-term home care — not quick fixes. We value professionalism, organization, and strong communication both in the field and in the office.

Position Overview

We are seeking a dependable, organized Office Administrator / Scheduling Coordinator to support daily operations in our Central Phoenix office.

This role is ideal for someone with scheduling experience in a service-based environment who understands how to keep technicians productive, customers informed, and operations running efficiently behind the scenes.

This position requires consistent coverage from Monday through Friday to support daily scheduling and customer service operations.

If you are detail-oriented, customer-focused, and thrive in a structured, fast-moving environment, we’d love to hear from you.

What You’ll Do

  • Answer incoming calls, texts, and emails professionally and promptly
  • Schedule estimates and approved jobs based on technician availability
  • Confirm appointments and follow up with customers before and after service
  • Maintain clear communication between customers, technicians, and management
  • Ensure schedule efficiency and minimize technician downtime
  • Track job-related purchases and support accurate invoicing and documentation
  • Maintain office supplies and marketing material inventory
  • Support leadership and technicians with daily operational needs
  • Perform occasional local errands for materials or job-related needs

Who You Are

  • Experienced in scheduling, office administration, or service coordination
  • Strong customer service and communication skills
  • Highly organized and detail-oriented
  • Comfortable using CRM or service management platforms
  • Able to adapt quickly to schedule changes and interruptions
  • Professional, dependable, and team-oriented
  • Valid driver’s license required

What You’ll Get

  • $22 - $30 per hour, based on relevant experience
  • Part-time schedule with opportunity to transition to full-time
  • Stable role in a growing service company
  • Professional, supportive, team-first work environment
  • Accrued paid time off (PTO) and vacation benefits (eligibility discussed during interview process)
  • Opportunity for long-term growth

Why Join TruBlue

At TruBlue, we do more than coordinate schedules — we help improve quality of life. From safety upgrades for seniors to dependable home maintenance, our work makes a real difference every day.

If you’re looking for a stable role where your organization, communication, and attention to detail truly matter, we’d love to meet you.

Skills Required

  • Experience in scheduling, office administration, or service coordination
  • Strong customer service and communication skills
  • Highly organized and detail-oriented
  • Comfortable using CRM or service management platforms
  • Valid driver's license required
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The Company
76 Employees
Year Founded: 2011

What We Do

TruBlue Home Service Ally provides handyman, home maintenance, and senior modification services to help busy adults and seniors live worry-free lives by maintaining their homes inside and out.

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