The Role
Manage day-to-day compliance operations for a MiFID II investment firm, including financial promotions review, complaints administration, regulatory and trade reporting, compliance monitoring, regulatory registers, product assessments, policy updates, AML/CFT support, and board reporting. The role requires accurate execution across recurring regulatory workstreams, regulatory-change tracking, audit readiness, and collaboration with Legal, Risk, Product, Marketing, Finance, Data, and Engineering teams.
Summary Generated by Built In
Who We Are
At OKX, we believe crypto will help reshape the future and contribute to greater individual freedom.
OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions of customers access to crypto trading and decentralised applications. OKX is also trusted by institutions seeking secure access to crypto markets and is supported by its Proof of Reserves programme.
Across our global offices, we are united by three core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape how we work and help us create a collaborative, rewarding and diverse environment for every OK-er.
About the TeamThe Compliance function is responsible for promoting a strong compliance culture and supporting the safe, sustainable growth of OKX. We are a team of risk-minded problem solvers who advise the business on regulatory obligations, conduct expectations and enterprise risks.
OKX Europe Markets Limited operates within a significant EU regulatory perimeter as a MiFID II investment firm authorised under the Investment Services Act (Cap. 370), providing dealing on own account and execution of orders on behalf of clients on a matched-principal basis, together with trustee, custodian and nominee services, across the EEA on a cross-border services passport. Our product range includes crypto-asset perpetuals and expiry futures, single stock and ETF-linked futures, commodity futures and crypto-asset options, and is expanding into money market fund and structured product offerings.
About the OpportunityAs the Senior Compliance Analyst for OKX Europe Markets Limited, you will deliver the day-to-day operational compliance work of a fast-growing MiFID II investment firm: financial promotions review, complaints administration, regulatory and trade reporting support, monitoring testing and the firm's regulatory registers.
This is a high-volume, execution-focused role. The function reviews in the order of seventeen pieces of marketing and promotional material each week and handles around five new complaints each week, both scaling with a client base that is growing towards 100,000 users, alongside recurring regulatory reporting, token-listing and licence-extension assessments and compliance monitoring testing. You will be the person who keeps that machinery running accurately and on time.
You will gain broad exposure to MFSA supervision and EU financial services regulation, and direct visibility of how a MiFID II derivatives business is controlled in practice.
The position reports to the Deputy Head of Compliance, with a secondary reporting line to the Head of Compliance and MLRO, OKX Europe Markets Limited.
What You'll Be DoingYou will:
- Review client-facing marketing material and financial promotions for compliance with MiFID II fair, clear and not misleading standards and the MFSA advertisement rules, across paid and organic social, email, landing pages, banners, push notifications, video and KOL briefs, and prepare them for approval by the Deputy Head of Compliance or the Head of Compliance.
- Maintain the advertisement and marketing approval register, tracking each item from submission through amendment to approval, and supporting notifications to the MFSA where required.
- Administer the end-to-end complaints process: logging and triage, investigation, preparation of customer responses within regulatory deadlines, remediation follow-up and escalation of significant or recurring issues to the Deputy Head of Compliance.
- Produce complaints management information, root-cause and trend analysis to support the function's reporting to senior management, the Risk, Compliance and Audit Committee and the Board.
- Support trade and transaction reporting obligations, including data collection and validation, regulatory return preparation, review and sign-off coordination, submission and evidence retention.
- Conduct scheduled and ad-hoc testing under the Compliance Monitoring Programme, document findings, track remediation actions to closure and maintain the monitoring calendar.
- Prepare token-listing and licence-extension assessments and supporting documentation for review, and support new product and feature compliance reviews and local launch sign-off.
- Maintain the firm's core regulatory registers — regulatory correspondence, breaches, advertisements and the regulatory obligation register — ensuring an accurate, audit-ready flow of information to the MFSA and internal stakeholders.
- Draft and update compliance policies, procedures and entity-specific addenda for review and approval, in line with regulatory developments.
- Support regulatory-change horizon scanning, recording applicable changes against the obligation register and flagging implementation requirements.
- Handle first-line queries on compliance and AML/CFT matters, escalating appropriately, and support responses to legal, regulatory and law-enforcement requests.
- Support the retained AML/CFT work of the entity, including quality assurance sampling, high-risk onboarding and client-classification approvals, and internal and external audit support.
- Support the preparation of compliance reports and Board and committee materials, and other materials required by internal stakeholders.
- Work closely with teams such as Data, Engineering, Finance, Legal, Marketing, Product and Risk to embed an effective compliance framework aligned with MFSA and EU standards.
- Prior experience in a compliance, legal, regulatory or regulatory-operations role within financial services, investment firms, fintech or the crypto-asset sector.
- Sound understanding of the MFSA regulatory framework, MiFID II conduct-of-business requirements and EU financial services regulation.
- Demonstrable ability to handle a high, recurring caseload to deadline without loss of quality, and to prioritise between competing regulatory deadlines.
- High attention to detail, with the ability to maintain accurate, complete and audit-ready records and registers.
- Strong analytical ability, with the capacity to assess regulatory obligations against material or a process, identify gaps and produce well-reasoned written analysis.
- Clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues and to draft customer-facing responses.
- Strong organisational skills, able to manage multiple concurrent workstreams and meet regulatory deadlines.
- Comfortable operating with limited supervision, exercising judgement within a defined framework and escalating appropriately.
- A bachelor's degree in law, finance, business administration or a related field, or equivalent professional experience.
- Professional fluency in English.
- Experience reviewing or approving financial promotions or marketing material in a regulated firm.
- Experience administering a regulated complaints process.
- Experience with trade or transaction reporting, or with compliance monitoring and control testing.
- Experience working in Malta or with the Malta Financial Services Authority.
- Familiarity with derivatives conduct topics such as leverage and margin, appropriateness and suitability, client categorisation and best execution.
- A relevant professional qualification from the International Compliance Association, ACAMS or an equivalent body, or progress towards one.
- Knowledge of and genuine enthusiasm for the crypto and digital-assets industry.
- Competitive total compensation package.
- Learning and development programmes and an education subsidy.
- Team-building programmes and company events.
- Wellness and meal allowances.
- Comprehensive healthcare schemes for employees and dependants.
- Additional benefits that we would be pleased to discuss during the recruitment process.
OKX is committed to providing equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job-related physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Skills Required
- Prior experience in a compliance, legal, regulatory, or regulatory-operations role within financial services, investment firms, fintech, or the crypto-asset sector
- Understanding of the MFSA regulatory framework, MiFID II conduct-of-business requirements, and EU financial services regulation
- Ability to manage a high recurring caseload and competing regulatory deadlines without loss of quality
- Strong attention to detail and ability to maintain accurate, complete, audit-ready records and registers
- Strong analytical ability to assess regulatory obligations, identify gaps, and produce written analysis
- Clear written and verbal communication skills, including drafting customer-facing responses
- Strong organizational skills and ability to manage multiple concurrent workstreams
- Ability to operate with limited supervision, exercise judgment, and escalate appropriately
- Bachelor's degree in law, finance, business administration, or a related field, or equivalent professional experience
- Professional fluency in English
- Experience reviewing or approving financial promotions or marketing material in a regulated firm
- Experience administering a regulated complaints process
- Experience with trade or transaction reporting, compliance monitoring, or control testing
- Experience working in Malta or with the Malta Financial Services Authority
- Familiarity with derivatives conduct topics, including leverage and margin, appropriateness and suitability, client categorization, and best execution
- Relevant professional qualification from the International Compliance Association, ACAMS, or an equivalent body, or progress toward one
- Knowledge of and enthusiasm for the crypto and digital-assets industry
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
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The Company
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
