Summary
The successful candidate in this position will possess key skills and experience which include knowledge of international import transportation. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment, while positively contributing to the success of the team. This role will mainly focus on ocean import operations but may assist with air import operations as needed.
Qualities
- Ethical with sound judgement
- Possess a passion to help team members
- Detail-oriented
- Reliable, follows through
- Balances team’s needs with goals of organization
- Outstanding written, verbal, presentation and organization communication skills
Essential Duties and Functional Responsibilities Required
Required Knowledge Skills & Abilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Performing tasks safely
- Ensuring area housekeeping requirements are met
- Abiding by all OSHA rules and LOGISTEED America, Inc.’s safety practices
- Meeting established procedures and productivity, safety and quality standards
- Meeting attendance & punctuality standards
- Investigating and planning the most appropriate route for a shipment, taking into account the nature of the goods, cost, transit time and security
- Obtaining, checking and/or preparing all transportation documentation to meet customs and insurance requirements, packing specifications, and compliance with local and international regulations
- Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
- Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines
- Maintaining communication and control through all phases of the journey, including the production of management reports and statistics
- Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
- Managing multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation
- Performs other duties as assigned by the Manager
SAFETY
- Performing tasks safely
- Ensuring area housekeeping requirements are met
- Abiding by all Federal. State, Local safety regulations and OSHA rules and LOGISTEED-America, Inc. safety practices
- Work safely and efficiently in a fast-paced environment
- Maintain a safe, secure, clean and orderly office
TRAINING
- Assisted in onboarding, training, and mentoring new associates on export operations.
- Participate in application of LUS policies and procedures including but not limited Attendance and Punctuality policy, progressive corrective action, and other.
COLLABORATION
- Perform other duties as assigned by Manager or Supervisor
- Meet established procedures and productivity, safety and quality standards
- Must be able to read, write and count
- Ability to work independently and in support of the team
- Ability to review work area and determine requirements.
- Ability to perform other duties as assigned by Manager or Supervisor
- Contributes to team effort by accomplishing related results as needed.
- Ability to travel if needed for business necessity
- Should be available on a rotating basis for holiday, night and weekend shifts to meet required customer/business needs.
- Work independently as well as professionally with all support team members, customers and service providers
Non -Essential Functions
- Perform other duties as assigned
Competencies
- Strategic Thinking
- Problem Solving/Analysis
- Project Management
- Organized / ability to prioritize
- Communication Proficiency
- Personal Effectiveness/Credibility
- Multi-tasking with conflicting priorities
Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions
Previous Work Experience
- 2+ years operational freight forwarding experience
- Experience with CargoWise1 preferred
Educational and Certifications
- High school diploma / GED
Requirements and Preferences
- Excellent verbal and written communications skills
- Effective, clear, and concise communication skills
- Detail oriented with ability to solve problems independently as well as in a team environment
- Demonstrated experience interacting, developing and maintaining customer relationships
- Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
- Proven competencies in Microsoft Office products
- Ability to understand any and all safety requirements and regulations (OSHA)
- Ability to pass all TSA background requirements
- Knowledge of ISF filing
- Ability to work flexible hours according to business needs
Additional Eligibility Qualifications
- Ability to read, analyze and interpret documents
- Ability to respond effectively to inquiries or complaints
Work Authorization/Security Clearance (if applicable)
- Must be legally authorized to work in the United States
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to talk and hear, to stand and walk for short periods of time, and to frequently bend, stoop, and kneel. The employee is frequently required to walk; reach with hands and lift with arms, shoulders and legs. The employee is required to sit for prolonged periods of time; climb or balance and stoop, kneel, crouch, or crawl.
Work Environment
Most work time will be spent in an office setting where the environment is climate controlled.
LOGISTEED America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
EOE/M/F/D/V
Pay Range: $29.00-$33.00 /per hour DOQ (This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.)
Monday - Friday 8am-4:30pm (On-Site)
Skills Required
- 2+ years of operational freight forwarding experience
- High school diploma or GED
- Excellent verbal and written communication skills
- Strong organization, attention to detail, and independent problem-solving ability
- Experience interacting with and maintaining customer relationships
- Proven ability to improve quality, service, safety, and client relationships in a fast-paced environment
- Proficiency with Microsoft Office products
- Ability to understand and comply with OSHA and other safety requirements
- Ability to pass TSA background requirements
- Knowledge of ISF filing
- Ability to work flexible hours, including rotating holidays, nights, and weekends
- Ability to read, analyze, and interpret documents
- Ability to respond effectively to inquiries or complaints
- Legal authorization to work in the United States
- Experience with CargoWise1
What We Do
LOGISTEED America provides transportation and logistics solutions for businesses, including ocean and air freight, customs brokerage and duty-drawback support, contract and project logistics, supply-chain management, factory relocation, consulting, and freight tracking. It connects customers to a global network while tailoring service to local needs, helping companies navigate complex supply chains. Its offerings cover shipment planning and delivery, customs compliance, and logistics support across local and international operations.
