Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.
Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.
As an Ocean Import Coordinator, you will coordinate day-to-day import shipments, process import documentation, and report shipment statuses to respective parties. You will be a partner in our Ocean Import department developing and maintaining good relationships with carriers, truckers, customers, and warehouses.
Requirements:
- Minimum 1 years’ experience in the freight forwarding industry handling ocean import or export operations is required.
- Previous experience using the ERP system, CargoWise One, is preferred.
- Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel.
- Proven ability to handle high volumes of data entry.
- Clear and effective communication skills.
- Bilingual in English and Mandarin is a plus but not required.
- Electronic file management (Arrival Notice generating, 7501, BOL issuing, etc.).
- Track, trace, and update ocean import containers/shipments in CargoWise One, coordinating with internal and external partners as needed.
- Communicate shipment delays or documentation issues to clients and overseas agents.
- Problem resolution between customers, carriers, and vendors.
- Trace rail shipments to provide final ETA updates and pickup numbers to clients.
- AWS shipment tracing to provide courtesy last free day notice.
- $22-$28/hour dependent on transferable experience and education level.
- Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group.
- 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.
- Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
- 401K retirement plan with 3% company match.
- Discounted pet insurance - woof! woof! meow!
- Annual performance bonus and mid-year reviews for salary increases.
- Associate degree or higher is preferred.
Skills Required
- At least 1 year of experience in freight forwarding, handling ocean import or export operations
- Experience using CargoWise One or another ERP system
- Proficiency with Microsoft Office, including Outlook, Teams, Word, and Excel
- Ability to handle high volumes of data entry
- Clear and effective communication skills
- Bilingual English and Mandarin proficiency
- Associate degree or higher
What We Do
OEC Group Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in New York and branches throughout Asia, North America and Europe; OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambition have helped us to become one of the emerging leaders in the logistics/importing market in the US. OEC Group's annual cargo volume has consistently put us in the top 2 position for Transpacific Trade. We provide freight transportation and logistics and information services to over 50,000 customers through a network of offices in North America, Europe, Asia, South America, Australia, and the Middle East. Our cargo volume is leveraged with the most competitive rates in both ocean and air services. With OEC Group you have access to a variety of carriers without the contractual liability. With ever-changing market conditions and government regulations, logistics becomes more complex as years go by. OEC Group takes care of the complexities of logistics and allows you to focus on your core businesses. USA Locations: Atlanta, Boston, Chicago, Denver, Dallas, Houston, Kansas City, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Phoenix, Portland, San Diego, San Francisco, Seattle, Saint Louis, Salt Lake City. Visit us at www.oecgroup.com to learn more about our company!
