We are Hiflylabs, an AI and data company. A lab of highflyers. People, who always strive for more. Humans trained on data and algorithms. Geeks at the leading edge of technology. A community we all enjoy belonging to.
In about 10 years Hiflylabs turned from a collective of like-minded friends into a much larger diverse group of 250+ people with various backgrounds, who know that no business today can thrive without building on their data. Want to be a part of our story? Let's work together!
Check out our Website, LinkedIn page and YouTube channel to get an insight into who we are and how we work!
Job DescriptionResponsibilities
- Design, develop, and implement observability solutions, with a strong focus on monitoring, logging, and event management.
- Work closely with partners and internal teams to improve IT processes and service monitoring capabilities.
- Define and track key observability metrics and KPIs to assess system performance and efficiency.
- Leverage tools like Dynatrace or other monitoring platforms to provide real-time insights and analytics.
- Provide guidance on best practices in observability and proactive incident prevention.
- Prepare reports and dashboards that offer actionable insights for IT and business stakeholders.
- Ensure alignment of observability strategies with ITIL standards and organizational objectives.
Requirements
- At least 4 years of experience in monitoring roles.
- Native Hungarian proficiency and professional English proficiency, both written and spoken.
- Proven expertise in observability, monitoring, and event management practices.
- Hands-on experience with Dynatrace or similar observability platforms.
- Strong understanding of enterprise IT architectures and operational workflows.
- ITIL 3 or 4 Foundation certification is a plus.
- Familiarity with OpenTelemetry and Prometheus is an advantage.
Personal traits
- Process-oriented mindset with a strong focus on IT service improvement.
- Ability to translate complex technical concepts into clear, actionable insights.
- Excellent communication skills, capable of engaging both technical and business stakeholders.
- Strong problem-solving skills and a proactive approach to IT operations challenges.
Why us?
✅ Data-driven innovation & human-centered culture – We combine cutting-edge technology with a supportive, growth-oriented environment.
✅ Global projects & advanced technologies – Work with international clients (New York, Netherlands, Sweden, Scotland) and explore the latest digital tools.
✅ Flexibility & empowerment – Enjoy the freedom to work how it suits you best, with trust, autonomy, and a strong work-life balance.
✅ Continuous learning & fun community – Benefit from mentoring, career development opportunities, and a vibrant team culture with exciting events.
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What We Do
Our professional team has proved its expertise through 10 years of experience, participating in multiple Business Intelligence projects in various industries, such as the financial and telco sectors. We deliver a wide portfolio of innovative business solutions that include Data Warehouses, Business Intelligence, Data Analytics and NLP. In the last few years we have acquired a high level of competence in Mobile Application Development. Hiflylabs is committed to innovation, and encourages the realization of innovative initiatives in the form of independent startups.
