The Role
The Director of Partnerships will manage and scale relationships within the title and real estate ecosystems, leading the partner strategy and collaboration across teams to enhance client experience and drive growth.
Summary Generated by Built In
Job Summary & Responsibilities
Bachelor's Degree from four-year college or university required
Preferred QualificationsCandidates residing in locations within BankUnited's footprint may be given preference.
SUMMARY: National Title Solutions, a specialized division of BankUnited, is dedicated to sourcing, onboarding, and servicing deposits and cash management solutions for the title industry. Our success is deeply rooted in building and maintaining strong partnerships with leading software providers, vendors, and service organizations in the title space. We are seeking a seasoned Director of Partnerships to own and elevate our partner strategy. This senior leadership role will be responsible for developing, managing, and scaling relationships with software platforms, technology providers, and industry vendors that enable the growth of our title banking business. The Director of Partnerships will serve as the bank's primary liaison with these partners, ensuring seamless collaboration across sales, service, integrations, and client experience. This role requires a strategic, commercially minded leader who thrives at the intersection of financial services, technology, and the title industry ecosystem.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Develop and execute the bank's partner strategy across the title and real estate services ecosystem.
- Identify, negotiate, and structure strategic alliances with software providers and industry vendors.
- Maintain strong executive-level relationships with key partners, acting as the primary point of contact.
- Lead cross-functional collaboration with technology, product, and operations teams to ensure successful software integrations.
- Oversee partner onboarding processes and ongoing enablement to ensure consistent alignment with bank services.
- Translate partner needs into bank solutions that improve client experience.
- Collaborate with the sales organization to leverage partnerships as a driver of new deposit and treasury growth management growth.
- Build joint go-to-market strategies with software providers and vendors.
- Represent the bank at industry events, conferences, and with trade associations to strengthen visibility in the title space.
- Establish service-level expectations with partners and ensure consistent execution.
- Resolve escalations and drive continuous improvement across the partner network.
- Foster a culture of collaboration, transparency, and accountability in all partner engagements.
- Provide strategic input to senior bank leadership on partner trends, market opportunities, and competitive dynamics.
- Mentor and guide internal teams on best practices for managing partnerships.
- Contribute to the overall growth strategy of National Title Solutions through innovation and industry insight.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
SUPERVISORY RESPONSIBILITIES
- Supervises function, projects or services and/or one or more employees, as applicable.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION
Bachelor's Degree from four-year college or university required
EXPERIENCE
- 4-6 Years of experience in financial services, fintech, or technology partnerships (experience in title, escrow, or real estate services highly preferred) required
- 4-6 Years Proven track record of building and scaling successful B2B partnerships required
KNOWLEDGE, SKILLS AND ABILITIES
- Strong negotiation, relationship management, and executive communication skills.
- Deep understanding of banking operations, treasury management, and software integration processes.
ADDITIONAL INFORMATION
- Candidates residing in locations within BankUnited's footprint may be given preference.
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Top Skills
Banking Operations
Software Integration
Treasury Management
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The Company
What We Do
BankUnited, Inc., with total consolidated assets of $35.2 billion at March 31, 2021, is a bank holding company with one wholly owned subsidiary, BankUnited.
BankUnited, a national banking association headquartered in Miami Lakes, Florida, provides a full range of banking services to individual and corporate customers through banking centers in Florida and New York. The Bank also provides certain commercial lending and deposit products on a national platform.
Here at BankUnited, we endeavor to provide, through experienced lending and relationship banking teams, personalized customer service and offer a full range of traditional banking products and services to both commercial and retail customers.
