NPO Engineer

Posted 2 Days Ago
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2 Locations
In-Office or Remote
Junior
Software
The Role
Optimize multi-vendor radio networks (2G/3G/4G/5G) to meet KPIs: troubleshoot poor cell performance, tune parameters, perform root-cause analysis, prepare SLA KPI reports, coordinate site acceptance, and engage customers to deliver network optimization solutions.
Summary Generated by Built In

Are you an ambitious professional with up to two years of experience, ready to apply your expertise and accelerate your career in optimizing mobile network performance? Join Nokia's Mobile Infrastructure group as an NPO Engineer in Rwanda, where you will play a crucial role in optimizing multi-vendor Radio Networks, primarily focusing on 4G while extending your expertise to 2G, 3G, and 5G systems. This position offers a unique opportunity to leverage your foundational knowledge, working on real-time projects that enhance global connectivity and drive innovation. You'll collaborate with industry experts, receive mentorship, and engage in advanced training to further develop both your technical and professional capabilities. It’s more than just a job—it’s a chance to make a tangible impact, deepen your expertise in leading telecom technology, and significantly advance your career with a global industry leader.

Responsibilities

Your responsibilities

  • Optimize multi-vendor Radio Networks (2G, 3G, 4G & 5G) to meet performance KPIs.  

  • Analyze poor cell performance and implement troubleshooting strategies.

  • Engage with customers to understand requirements and provide innovative solutions.

  • Tune Radio Network parameters to enhance coverage, quality, capacity, and user experience.

  • Perform root cause analysis for end-to-end issues and devise actionable solutions.

  • Create comprehensive SLA KPI reports for optimization and acceptance processes.

  • Coordinate site acceptance for new integrations and expansions, including physical site optimization.

Qualifications

Expected to have:

  • Bachelor’s degree in Telecommunication, Electrical, or Computer Engineering

  • 1+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G networks

  • Strong expertise in Ericsson OR Zte Radio Access technologies

  • Ability to analyze radio network statistics and Layer 3 traces

  • Experience in customer management to maximize customer satisfaction

Nice-To-Have:

  • Experience with Drive-Test log analysis and proficiency in NPO tools

  • Knowledge of multi-layer, multi-technology Radio Network Parameter tuning

  • Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate

  • Exhibits creativity and resourcefulness

  • Excellent interpersonal and communication skills, both orally and in writing
     

About the Team
Some of our benefits:
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond

Learn about additional benefits in specific countries.

Skills Required

  • Bachelor's degree in Telecommunication, Electrical, or Computer Engineering
  • 1+ years hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G
  • Strong expertise in Ericsson or ZTE Radio Access technologies
  • Ability to analyze radio network statistics and Layer 3 traces
  • Experience in customer management to maximize customer satisfaction
  • Experience with Drive-Test log analysis and proficiency in NPO tools
  • Knowledge of multi-layer, multi-technology Radio Network Parameter tuning
  • Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate
  • Creativity and resourcefulness
  • Excellent interpersonal and communication skills, oral and written

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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