Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyses and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and achieving their goals. As true industry leaders, we partner with the world’s top financial institutions, empowering over 150 million customers each month across 35 global markets from our offices in New York, London, Singapore, São Paulo, and Tel Aviv.
- 2–3 years of experience in application monitoring or support within an enterprise environment.
- Strong understanding of SaaS application architecture and experience working in cloud environments (AWS, Azure, or GCP).
- 1+ year of hands-on experience with Kubernetes, Linux CLI, basic networking concepts, and DB/SQL fundamentals.
- Proven troubleshooting skills, including log review, issue analysis, and fault assessment with appropriate prioritization and escalation.
- Ability to work 24/7 rotating shifts (8 hours/day) and participate in on-call support when required.
- Strong multitasking, time management, and workload prioritization abilities.
- Excellent English written and verbal communication skills and the ability to collaborate effectively across internal teams.
- Education: Bachelor’s Degree
Top Skills
What We Do
Money Management & PFM for Banks & Financial Institutions.
Personetics serves hundreds of banks and financial institutions across 30 global markets. See how your bank can harness the power of AI to engage customers and increase revenue with financial data-driven personalized customer engagement, PFM, and money management platform.
Harnessing the power of AI, Personetics’ Self-Driving Finance™ solutions are used by the world’s largest financial institutions to transform digital banking into the center of the customer’s financial life – providing real-time personalized insight and advice, automating financial decisions, and simplifying day-to-day money management.
Serving over 135 million bank customers worldwide, Personetics has the largest direct customer impact of any AI solution provider in banking today. Personetics now counts among its customers 6 of the top 12 banks in North America and Europe, as well as other leading banks throughout the world.
Personetics is the global leader in financial-data-driven personalized banking and customer engagement for financial services and the company behind the industry’s first Self-Driving Finance™ platform.
Led by a team of seasoned FinTech entrepreneurs with a proven track record, Personetics is a rapidly growing company with offices in New York, London, Paris, Singapore, Tokyo, Tel Aviv and Nazareth. The company has been named a Gartner Cool Vendor, a Top Ten FinTech Company by KPMG, and a Top Ten Company to Watch by American Banker
