Overview
Inabia is seeking a NOC Engineer to monitor, support, and maintain mission-critical network and telecommunications infrastructure at our Omaha, Nebraska location. This is an onsite, shift-based role available on 2nd shift (3:15 PM – 11:15 PM CDT) and 3rd shift (11:15 PM – 7:15 AM CDT). The ideal candidate brings proven NOC or network operations experience, strong troubleshooting skills, and a dedication to maintaining high system availability across enterprise and operational technology environments.
Responsibilities
- Monitor and support enterprise and OT network infrastructure around the clock
- Perform network fault detection, troubleshooting, and incident resolution
- Support microwave radio communication and backhaul systems
- Coordinate with telecom vendors, ISPs, and third-party service providers
- Manage incidents, escalations, and SLA-driven service restoration activities
- Support Linux-based systems and related applications
- Execute scheduled maintenance activities, upgrades, and configuration changes
- Create detailed incident reports and root cause analysis (RCA) documentation
- Participate in shift-based and on-call operations as required
Key Qualifications
- 3+ years of experience in NOC, Network Operations, Telecom, ISP, or Network Support environments
- Strong working knowledge of TCP/IP, Routing & Switching, VLANs, DNS/DHCP, VPNs, and network monitoring tools
- Hands-on troubleshooting experience with routers, switches, firewalls, and WAN connectivity
- Experience supporting Telecom Carrier, ISP, or Enterprise Networks
- Linux administration and troubleshooting experience
- Solid understanding of Incident Management, Problem Management, and Root Cause Analysis methodologies
- Strong written and verbal communication skills with attention to documentation quality
- Must be a U.S. Citizen or Green Card holder (required for this position)
Preferred Qualifications
- Experience in railway, transportation, or critical infrastructure environments
- Knowledge of Positive Train Control (PTC), Centralized Traffic Control (CTC), Rail Communication Networks, and SCADA/OT environments
- Hands-on experience with monitoring platforms such as SolarWinds, PRTG, Nagios, or Zabbix
- Active certifications such as CCNA, CCNP, CompTIA Network+, RHCSA, LPIC, or Linux+
Skills Required
- 3+ years of experience in NOC, network operations, telecom, ISP, or network support environments
- Strong knowledge of TCP/IP, routing and switching, VLANs, DNS/DHCP, VPNs, and network monitoring tools
- Hands-on troubleshooting experience with routers, switches, firewalls, and WAN connectivity
- Experience supporting telecom carrier, ISP, or enterprise networks
- Linux administration and troubleshooting experience
- Understanding of incident management, problem management, and root cause analysis methodologies
- Strong written and verbal communication skills with attention to documentation quality
- Must be a U.S. citizen or Green Card holder
- Experience in railway, transportation, or critical infrastructure environments
- Knowledge of Positive Train Control, Centralized Traffic Control, rail communication networks, and SCADA/OT environments
- Hands-on experience with SolarWinds, PRTG, Nagios, or Zabbix
- Active CCNA, CCNP, CompTIA Network+, RHCSA, LPIC, or Linux+ certification
What We Do
WHO Founded in 2006 and headquartered in Redmond, WA. Our Senior Leadership team has more than 137 years of combined experience in the Telecommunications and Software Industry. Inabia is built on family values and close-knit culture. This commitment extends to the relationships we build with both our employees and our business partnerships. As a Minority Certified business, we strive to positively impact society through technology, people, and innovation. WHAT For over a decade, we have been providing powerful IT and business solutions to individuals and businesses alike. Here at Inabia, we believe that our success reflects our clients’ success. HOW We are fortunate to be situated in a city where technology and innovation is not only appreciated; but part of day to day lives. We are a growing company that has adapted and evolved our approach, helping us to exceed the ever-changing needs and requirements of our clients. WHY We are a company that fosters and values relationships, as a result many of our clients have been with us from the start of our journey. We ensure that our partners have access to best-in-class professional support, management consulting and staffing services. We make sure our consultants are carefully screened and selected based on their experience. This process ensures that we meet or exceed the specific needs of our clients.
